Back

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

Directions

By Type

Showing 6,572 reviews

April 15, 2021

When I walked in I felt overlooked. But once my salesperson arrived it was a smooth great experience. I would recommend this dealership to others More

by Cass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
Apr 17, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 15, 2021

Every time I have to go get my cars serviced their always good with how they get you in and out I’ve never had a problem with waiting all day for service More

by MARQUAVIUSLITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Bobby Reese
Apr 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

April 15, 2021

Very professional and courteous service department. Lance took care of all our needs for our Jeep Cherokee. We will come back in the future. Thanks! More

by Chris Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Apr 17, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 15, 2021

Took my car in quickly and was able to get everything figured out. I was in and out within 24 hours which is great. Bobby did a good job More

by Kareem Nassri
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Apr 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

April 15, 2021

They did great 10 out of 10. I felt comfortable doing business there and will be back with more customers. Definitely recommend to anyone else More

by AJMARTINEZ2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Sharon Hester
Apr 17, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 14, 2021

I was put under pressure. I was way overcharged. I’m a senior, a widow. I am astonished that a business can treat a cash customer so badly. More

by PAGEHINDS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kneico Daniels
Apr 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

April 14, 2021

Service person was very nice and knowledge about my Jeep but I was wrong on the miles for recheck on oil consumption recalls need to bring back after 700 miles . My problem being that I waited over an hour More

by lcsmooth14
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Apr 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 14, 2021

Diligent and made the experience enjoyable and worked with you every step of the way. Not only did they meet my needs and understand what I was looking for. More

by molansa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Ortiz, Nick Singh
Apr 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for giving us the opportunity to get you into your dream car! Please let us know how we can help out in the future!

April 14, 2021

Went for a oil change the service was amazing. Eric did an amazing job, I recommend people to go to Eric for your service. Eric was a professional on his job. More

by Anthony Velasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Apr 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for taking the time to write a positive review and we look forward to taking care of you for the many years to come!

April 14, 2021

Janice was very helpful, at first my express not that great but she definitely turned that around for me. I would recommend her to anyone looking to purchase! More

by ARIELNASULME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Apr 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Janice is the bomb Ariel! Thank you so much for giving her the opportunity to earn your business and welcome to the Hendrick family!

...
281
...