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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

April 09, 2021

There was an interesting level of diversity notice comparison to other local Jeep dealerships in the area. Eric was super great. I felt good spend my money there.He took ownership. Made sure I was ple More

by KRAWFORDRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Apr 10, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 09, 2021

Amazing dealership!! Extremely helpful staff went above and beyond for me and my vehicle!! I was greeted right away and the attention to detail was amazing!! Thank You More

by otism07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese
Apr 10, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 08, 2021

My advisor Erick Chavez was great the staff is very helpful and attentive. This was my second time coming to this dealership and I really like it there. More

by sherdonmcfar78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Matt Otis, Eric Chavez
Apr 10, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 08, 2021

I came in for a standard oil change and tire rotation The service was fast and the staff was friendly. The only issue is that the front tires pressure was incorrect. I received a warning the following m More

by shane.bacawaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Apr 10, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 08, 2021

The whole team to me have been very professional, professional, professional,professional, professional, courteous, courteous, courteous, courteous, courteous, caring, caring, caring, caring, caring. More

by Ethel Marie Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Bobby Reese
Apr 10, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 08, 2021

I experienced great level of professionalism and a high level of service. I appreciate the representative attention to detail and going the extra mile for the customer. More

by ANTWON3101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Gosai, Aleshia Kincade
Apr 10, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 08, 2021

Overall good experience with every visit has not steered me wrong so far good service means repeat customers first mopar that I owned and pretty satisfied with it More

by vincemanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Apr 10, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 07, 2021

My jeep wasn’t washed when it was returned to me. The sunroof had scratches as well. Some workers in the service dept didn’t have on mask. Lance had on a mask and was helpful. More

by BBREE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Apr 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 07, 2021

Had me wait for 5 hours and I was nearly about to sign off on a 200 dollar more monthly then what we agreed upon if my uncle wasn’t there. I didn’t eat anything please be careful from the very shady depar More

by Kenyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Chabolla, Jeffrey Popadiuk
Apr 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 07, 2021

Came in for an express oil change. Took about an hour. Super chill. Place was clean most people wearing masks. Chairs were spaced out inside. Felt safe. More

by pvocamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Apr 10, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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