Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Be aware of this dealership and thoroughly inspect your vehicle before leaving. After research this dealership (service department) has a history of poor communication, lack of integrity and no customer s vehicle before leaving. After research this dealership (service department) has a history of poor communication, lack of integrity and no customer service***** Took my car to dealership Rick Hendrick Chrysler Dodge Jeep RAM in Duluth,GA for oil on Dec 28th. paid for a full synthetic change. Per paperwork a conventional oil change was done. Took car back following day Dec 29th to have oil change re-done. Note both times my vehicle didn't have a oil leak. After leaving dealership within the same week a oil leak was discovered. Dealership caused leak (by over tighten of the filter cap causing the filter adapter to shift and now gasket leaking). Dealership attempting to charge me almost 900.00 to repair vehicle due to their negligence. More

I would never come back and never recommend this place. Van was here for a month w/ no ETA of when it will be fixed. Had to call MULTIPLE times to get in touch with someone who knew what was going on with Van was here for a month w/ no ETA of when it will be fixed. Had to call MULTIPLE times to get in touch with someone who knew what was going on with the truck and always got the same answer, we have no eta it can take a month or six months. Had to tow back. More

Jeffery P. was totally amazing!! his energy was GREAT!! he helped me get the dream car ! i was beyond pleased with the service will be back! he helped me get the dream car ! i was beyond pleased with the service will be back! More

The overall experience was easy, fast, and personal. They worked around my schedule and communication was fast. I appreciated the welcome video from Isaiah as well. worked around my schedule and communication was fast. I appreciated the welcome video from Isaiah as well. More

Did everything to get me approved and into my new 2020 Dodge Journey. Great customer service. Thank You all very Much and wish y'all the very best!! Dodge Journey. Great customer service. Thank You all very Much and wish y'all the very best!! More

I was referred by a friend to you abd I am very pleased with the service of everyone abd Dimitry was spot on with my car recommendations with the service of everyone abd Dimitry was spot on with my car recommendations More

They did what they were suppose to and kept me informed while my vehicle was being serviced. Definitely will continue to use them for service. while my vehicle was being serviced. Definitely will continue to use them for service. More

Sold me a “New Car” in 2019. Just found out it had been wrecked 3.5 moths prior to my purchase. DO NOT BUY FROM THIS DEALER!!! wrecked 3.5 moths prior to my purchase. DO NOT BUY FROM THIS DEALER!!! More

Your dealer and my sale person is biggest scam out there. Would not send a dog to your dealership. Did not pay for my tag and unwilling to fix it. Would not send a dog to your dealership. Did not pay for my tag and unwilling to fix it. More

They didnt have the charger I wanted but Brandon still took good care of me. Im just waiting for it to get delivered from one of their other dealerships. Very satisfied customer. took good care of me. Im just waiting for it to get delivered from one of their other dealerships. Very satisfied customer. More