
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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The dealership handled my two recalls with courtesy, efficiency, and professionalism from the write-up to my departure. The waiting area was comfortable and provide many amenities. efficiency, and professionalism from the write-up to my departure. The waiting area was comfortable and provide many amenities. More
I had an great shopping experience at Rick Hendrick Chrysler, Dodge, Jeep, Ram in Duluth. Our salesman, Nick, was very knowledgeable and experienced in his area and helped me find the right Jeep that f Chrysler, Dodge, Jeep, Ram in Duluth. Our salesman, Nick, was very knowledgeable and experienced in his area and helped me find the right Jeep that fit my budget. Erick was amazing and helped it all come together. I’m very thankful for their help. They treated me as more than just a customer, they treated me as a friend. I recommend this dealership to anyone looking to purchase a new or certified used vehicle! More
Lance was very friendly, flexible, and super helpful. I came to get a system update on my 2018 Jeep Cherokee. Thank you for the wonderful experience. came to get a system update on my 2018 Jeep Cherokee. Thank you for the wonderful experience. More
What made my experience great was nick Singh nothing else, that guy is amazing! You should reward him anyway possible! Aside from him, I had terrible services. The car detailer couldn't even clean a bra else, that guy is amazing! You should reward him anyway possible! Aside from him, I had terrible services. The car detailer couldn't even clean a brand new car?! And the front desk tried to make me wait More
Everyone was very helpful, friendly and welcoming. All my questions were answered transparently and promptly and the process was quick, smooth and easy. Thank you! questions were answered transparently and promptly and the process was quick, smooth and easy. Thank you! More
I was pleased with Experience longer wait but overall Purposeful sales representative Jaques Pereymond was patient informative and genuine no pushiness and over caring attitude Purposeful sales representative Jaques Pereymond was patient informative and genuine no pushiness and over caring attitude More
This was a visit to address both a new issue and followup on an existing issue. My initial contact was via Taylor Stewart (the Customer Service Manager). Taylor was very responsive and helpful, going so far on an existing issue. My initial contact was via Taylor Stewart (the Customer Service Manager). Taylor was very responsive and helpful, going so far as to have a tow truck dispatched to where my car was located as it could not be driven. Following the delivery of my vehicle, my contact for the review/repair process was with Bobby Reese via both text and phone call. All updates were clear, my requested actions were understood and confirmed. Car was returned in an acceptable time frame. Pickup process was smooth, all of my questions were answered. There are no apparent lingering items with the car, as both issues appear to be fully resolved. More
Recommend by a friend. Will recommend to others. Great attention to details and willingness to determine and resolve problems. Friendly service. Quick work turnaround times. attention to details and willingness to determine and resolve problems. Friendly service. Quick work turnaround times. More
Dealership in the service and waiting area is clean. The service rep(Bobby Reese) is great and very professional. The only thing I would say is that they need charge ports in the waiting area for your mobil service rep(Bobby Reese) is great and very professional. The only thing I would say is that they need charge ports in the waiting area for your mobile devices. More