Rick Hendrick Chrysler Dodge Jeep RAM Duluth

I expected at least a quick exterior wash and/or vacuum based on service experience at other dealerships. If I had known nothing like that was going to be done I would have skipped the service package and based on service experience at other dealerships. If I had known nothing like that was going to be done I would have skipped the service package and done oil changes myself. Kind of disappointing. More

He was very good at his job. If i need a other car i will be back. Just hope next time it doesn't take this long to get it. be back. Just hope next time it doesn't take this long to get it. More

ALESHIA was so incredibly great! I’m one of those customers that is over paranoid about my car and she didn’t mind that I kept calling her to check In with updates, she was patient, kind and helped m customers that is over paranoid about my car and she didn’t mind that I kept calling her to check In with updates, she was patient, kind and helped me get my car fixed and worked with my extended warranty !!! She even told me she would get my car detailed when I returned! I always get treated great at this Rick Hendrick location. Thank you so much for your help Aleshia!! More

Terrible service. Last time I’ll be coming there for services. Terrible service. Wasted half my paycheck and still didn’t fix the problem. Terrible services. Terrible service. Wasted half my paycheck and still didn’t fix the problem. Terrible More

The salesman Brandon and manager were great. But when it came to the financing office it went down to a one star. She was not helpful very pushy and wanted to get us out of the office. When I asked question came to the financing office it went down to a one star. She was not helpful very pushy and wanted to get us out of the office. When I asked questions about the car pricing and things she told me that I should have discussed that already would the salesman and that she doesn't do anything but the paper work. When I asked questions regarding the warranty she pushed it off and asked if I wanted it or not. So I did not get the warranty however looking back I definitely would have got the warranty if it was explained correctly to me. Overall the sales team was great but if I do come back I will do all my financing before I come back,and thats if I was to come back. For this I have to give 3 stars. More

Thanks for the prompt polite service when I arrived and it made good time of use In the morning. Especially it was a busy day for me. it made good time of use In the morning. Especially it was a busy day for me. More

Good interaction WHEN I did have communication w rep Dropped off Jeep for recall fix in AM After the initial text w link to app did NOT receive any other I had to call service several times Can rep Dropped off Jeep for recall fix in AM After the initial text w link to app did NOT receive any other I had to call service several times Can’t speak to work since it’s all internal More

We had a good time with Ben..And we was feed lunch pizza..Everything was nice.To talking to all the salesman and the car is All some pizza..Everything was nice.To talking to all the salesman and the car is All some More

After arriving to a scheduled appointment and not having the parts available, this disappointing experience actually turned out to be allright. The sales girl was great. the parts available, this disappointing experience actually turned out to be allright. The sales girl was great. More

Katey surges Helps you understand the deals, very knowledgeable and quick. I would recommend to anybody. helped me get a good deal on an oil package. knowledgeable and quick. I would recommend to anybody. helped me get a good deal on an oil package. More