
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Great selection good people Went there with more car in mind than we needed. Moriah worked with us through several test drives and finance options. Ended up with a great at a f Went there with more car in mind than we needed. Moriah worked with us through several test drives and finance options. Ended up with a great at a fair price. More
Exellent friendly service Sales and finance did an excellent job, workin with me all the way to the end, helped me get financed and put me in a brand new Jeep Cherokee Sales and finance did an excellent job, workin with me all the way to the end, helped me get financed and put me in a brand new Jeep Cherokee More
Express oil change I take my Jeep here for oil changes. Saturday I chose to do the Express Oil Change route versus scheduling an appointment. It took an hour. It would I take my Jeep here for oil changes. Saturday I chose to do the Express Oil Change route versus scheduling an appointment. It took an hour. It would be nice if they had a designated person who could do a truly quick oil change in 15 minutes; otherwise, it should not be called Express. Still they were friendly and gave me an update during my wait. More
Follow up Took an hour to complete a oil consumption test, which should not and has not taken an hour previously. Was supposed to be receiving a follow up call Took an hour to complete a oil consumption test, which should not and has not taken an hour previously. Was supposed to be receiving a follow up call for further service & have received nothing. More
Heather is a Star Had to bring my car back to get a screen replaced, Heather set up a time and I dropped my car off. She called me about the progress of the work being Had to bring my car back to get a screen replaced, Heather set up a time and I dropped my car off. She called me about the progress of the work being done and called when it was. She informed me about other services to keep in mind on up coming oil changes and was a pleasure to work with. Also my previous visit the Service Manager was nice as well and personally took my car in the back to have it looked at. I have had bad experiences at other places before and this is now my go too spot. More
Excellent service I have come here several times to get my car serviced and they always do such a wonderful job and make sure that my car is working well. I have come here several times to get my car serviced and they always do such a wonderful job and make sure that my car is working well. More
Warranty work Heather kept me well informed of anticipated time to complete and called me within that time frame to let me know my repair was finished! Heather kept me well informed of anticipated time to complete and called me within that time frame to let me know my repair was finished! More
Best car buying experience As a retired Army officer, I have purchased over 13 vehicles around the country, and this was bar none the best. The staff, sales managers, finance m As a retired Army officer, I have purchased over 13 vehicles around the country, and this was bar none the best. The staff, sales managers, finance managers and last but least my salseman Marauell Armont. They were highly professional and truly cared about their customers. I don't know by name of all those I came in contact with or I would have mentioned them by name. More
Be cautious in your purchase If they had told me up front about some things in my transaction, I may not have purchased. (Vehicle was transfer from another Hendrick location) If they had told me up front about some things in my transaction, I may not have purchased. (Vehicle was transfer from another Hendrick location) More
Pleasant Service advisor Heather Kratky was helpful in verifying and correcting my contact info. She also provided me with estimate for brake service. Serv Service advisor Heather Kratky was helpful in verifying and correcting my contact info. She also provided me with estimate for brake service. Service tech Riaz Ali kept me up to date with everything he did while my car was in his care. He also informed me of preventative maintenance services that are recommended for my car based on the mileage. More