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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,606 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,606 reviews
March 25, 2019
Customer for life Your finance director needs soft skill and customer service training! She refuses to assist me so I had to wait almost 2 hours to get to finanace and Your finance director needs soft skill and customer service training! She refuses to assist me so I had to wait almost 2 hours to get to finanace and close the deal. This is the ONLY complaint I have about this experience. More
by loriwilliams17
Verified CustomerEmployees Worked With
Mark Jorsling, Kanaya Erwin
March 24, 2019
Great experience First time purchasing my own car. I would definitely go back. Alan was the best, the staff was friendly from the time we walked in. First time purchasing my own car. I would definitely go back. Alan was the best, the staff was friendly from the time we walked in. More
by DRYANCY82
Employees Worked With
Allan Magallanes
March 24, 2019
We had a very pleasant experience. We did have to wait a little while but Branden did come out and check on us, offering water and did say we were almost done. There were a lot of peop We did have to wait a little while but Branden did come out and check on us, offering water and did say we were almost done. There were a lot of people getting services done also. We will most definitely come back and tell others of the experience. More
by fishingunderdog
Employees Worked With
Branden Laskowski
March 24, 2019
Great..... Marilyn Thomas she was nice warmer very good listen!!!! I'm glad I went there... I love tha she knew wut I wanted... I luv wut I have and yes I would Marilyn Thomas she was nice warmer very good listen!!!! I'm glad I went there... I love tha she knew wut I wanted... I luv wut I have and yes I would do it all over again... More
by LAVINA65
Employees Worked With
Mariah Thomas
March 23, 2019
Quality Work Took some time but got it done properly & professionally Heather and Kandi did a great job in assisting me through out the entire process. 100 Took some time but got it done properly & professionally Heather and Kandi did a great job in assisting me through out the entire process. 100 More
by Ronburgundy
Employees Worked With
Heather Kratky
March 23, 2019
dodge durango You service department is horrible. I was forced to use you and I regret using you and you will never get my service again. My vehicle stayed there You service department is horrible. I was forced to use you and I regret using you and you will never get my service again. My vehicle stayed there for about three days before you even looked at it. When I told Brabdon I was getting my vehicle done someplace else he never told me that there was a hold until the insurance paid the diagnostic and tow charge. He told me I never told him. I guess your in the business of hiring a bunch of donkeys. More
by NOEMAIL3
Employees Worked With
BRANDON, Branden Laskowski
March 23, 2019
It was fantastic I got a very excellent job done by the dealership, my Dodge Caliber I bought from the auction was acting up & immediately I got it to them they discov I got a very excellent job done by the dealership, my Dodge Caliber I bought from the auction was acting up & immediately I got it to them they discovered what needed to be done and it was fixed without delay More
by jidemustaphacoa
Employees Worked With
Heather Kratky
March 23, 2019
WORSE SERVICE EVER I went for a recall on the airbag on my way home I heard a weird noise and all of a sudden my ESP airbag light came on and I notice my gear indicator I went for a recall on the airbag on my way home I heard a weird noise and all of a sudden my ESP airbag light came on and I notice my gear indicator wasn’t coming on. Called the dealership and spoke with the rep who told me to go back to the dealership. Went back told the advisor what was going on and he basically said that not on us. I had a Honda Accord and recently purchased a Charger I’ve never had an issue with a dealership until now. I WILL NOT BE RETURNING BACK TO THIS DEALERSHIP! More
by hydeiatweh
Employees Worked With
Branden Laskowski
March 23, 2019
Worked welll It was an amazing expierence with them , they treated me well, great customer service .im in love with my new truck. i will be recommending family to It was an amazing expierence with them , they treated me well, great customer service .im in love with my new truck. i will be recommending family to yall. More
by Jose Martinez Sanchez
Employees Worked With
Jennifer Gomez, Ariel De Moraes, Branden Laskowski
March 23, 2019
It was okay I went to have an alignment done they said i needed to replace my control arm $385 i paid $150 parts and labor with someone else who even came to me a I went to have an alignment done they said i needed to replace my control arm $385 i paid $150 parts and labor with someone else who even came to me and did the job. I think dealership need to rework there pricing. After all if you want customers to come to the dealership for service you have to at least work on your prices. Other then that customer service was A1 (meaning they where very nice and cool too bad my a** is too broke to handle dealer prices lol.) More
by ABRAM.BROWN
Employees Worked With
Darrell Wilson
