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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,407 Reviews
Though our local Chrysler, Dodge, Jeep, and Ram dealership was recently established in the spring of 2016, the Hendrick team isn't new around here. Drivers across Duluth, Atlanta, Johns Creek, Norcross, or Alpharetta know the Rick Hendrick name as a trusted American auto dealer who's been a major player for decades. And while our showroom on Pleasant Hill Road in Duluth still has that new-building smell, you'll find that our team is experienced, professional, and always ready to lend a hand.
We're proud to serve a wide range of automotive needs, from new car sales to used car loans, to custom trucks and Jeep SUVs, for those shoppers who want to stand out a little more on the road, or who want to customize their vehicle's unique performance. Whether you need a classy sedan for daily driving, a pickup truck for long days of hard work, or a capable sport utility vehicle for a little bit of everything, Rick Hendrick Chrysler Dodge Jeep Ram Duluth can make it happen.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 12:30 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,407 reviews
January 24, 2019
Heather was great! She had helped us before. Her professionalism, knowledge and genuine friendliness earned our repeat business. As expected, she gave us a timely estima She had helped us before. Her professionalism, knowledge and genuine friendliness earned our repeat business. As expected, she gave us a timely estimate of the work and suggested some additional services. More
by DBIVENS99
Verified Customer
Helpful January 23, 2019
Bad customer service Went to the service department for an oil change and tire rotation. Was running an errand and realized the tires had not been rotated. I went back and Went to the service department for an oil change and tire rotation. Was running an errand and realized the tires had not been rotated. I went back and told them they hadn't rotated the tires and they immediately asked me how I knew they hadn't done it. I was told I would have to wait and for the inconvenience they offered a free detail for the car. I didn't complain about the wait but when I did finally get my car back, the detail job was very poorly done. At that point I did tell the service manager that the detail job was not done very well he was very rude and turned his back to me and walked away. More
by ISLANDPEACH46
Employees Worked With
January 23, 2019
Repair of my SRT8 Jeep Excellent service from Heather and technician Blake. Even took a test ride with Blake to define a driveline noise. Brakes are smooth, all issues corr Excellent service from Heather and technician Blake. Even took a test ride with Blake to define a driveline noise. Brakes are smooth, all issues corrected, really good experience. More
by WING69KAUFMANN
Employees Worked With
Heather and Blake
January 23, 2019
Excelent service The service was owesome the verify all my car the guy who was working in mu car explainme everything i recomended for real no elese to says The service was owesome the verify all my car the guy who was working in mu car explainme everything i recomended for real no elese to says More
by Cmcarlosmartinez
Employees Worked With
January 23, 2019
A very good experience! It was a pleasant experience buying my Jeep Renegade here. My client advisor Mark Jorsling was so nice and helpful. I am well pleased with my purchase It was a pleasant experience buying my Jeep Renegade here. My client advisor Mark Jorsling was so nice and helpful. I am well pleased with my purchase! More
by M.Palmer
Employees Worked With
Mark Jorsling
January 22, 2019
Sharon Hester is the Best! My experience at this dealership was superior. Sharon Hester was the best salesperson anyone could ask for. She asked me what I wanted and went over a My experience at this dealership was superior. Sharon Hester was the best salesperson anyone could ask for. She asked me what I wanted and went over and beyond to get the car I requested. If you visit this place, go see Sharon! You will be taken care of and the process will be smooth and not hectic at all! Thank you again and will definitely be back! More
by TINEZ2008
Employees Worked With
CHAUNCEY DENTON
January 22, 2019
As expected. Problem fixed. Would have been good to know when making 4pm appt that the car would need to stay overnight for a software update. Did not know it would require 3-4 h Would have been good to know when making 4pm appt that the car would need to stay overnight for a software update. Did not know it would require 3-4 hours. More
by JREHLE
Employees Worked With
January 22, 2019
Wonderful 2nd time I brought my car there for service since purchase. The staff is friendly, helpful and knowledgeable. It's a pleasure to have people who you 2nd time I brought my car there for service since purchase. The staff is friendly, helpful and knowledgeable. It's a pleasure to have people who you can trust with my Black Beauty! More
by Shelly
Employees Worked With
Lady short blonde hair
January 22, 2019
The technician that was working on my vehicle was very help The technician I was working with with very helpful name Ali thank you recommended up-and-coming service for my vehicle will recommend the company The technician I was working with with very helpful name Ali thank you recommended up-and-coming service for my vehicle will recommend the company More
by REVILOT81
Employees Worked With
January 22, 2019
My service light is still on. I was concerned that one of my system warning lights was on, I asked about the light when I turned my vehicle in. My issue was not addressed and the l I was concerned that one of my system warning lights was on, I asked about the light when I turned my vehicle in. My issue was not addressed and the light is still on More
by LYNETTE.SMITH
Employees Worked With
