Back

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

Directions

By Type

Showing 6,571 reviews

May 28, 2022

Knieko was amazing. Not pushy, but supportive and informative. I don’t like when the finance person comes out and treats me like I am a moron. More

by gr8flrandall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Ortiz, Kneico Daniels
May 31, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 28, 2022

Alesha Kincade was amazing and helpful. I really appreciate her . -Tekerra Higdon 2008 Dodge Charger 2.7 More

by tekkerrahigdon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
May 31, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 28, 2022

This is the second vehicle I purchase from the dealership in the last 2 month. Excellent people to do business. Mr. Todd Reed made this transaction very easy. Thank you More

by ATF
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Nick Singh
May 31, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

Jun 04, 2022 -

ATF responded

Amazing group of people, they take serving their customers to the maximum.

May 28, 2022

It took 3 hours if not a little more for them to complete an oil change!! Enough said. More

by DANITAJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashton Faircloth
May 31, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100. Thank you and I hope to hear from you soon

May 28, 2022

The quality of service provided by Hendrick CDJR Duluth has gone down over the past four years that I have owned a car I bought there. The wait time to get an appointment for routine service items is now t More

by SuwaneeScatPackOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Reese
May 31, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 28, 2022

Very professional and friendly customer service. They are above beyond. I will recommend anyone to visit this dealership. Thank you. More

by eliasketo98
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ostrovich, Mark Jorsling, Danny Whang, Brandon Hawthorne
May 31, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 28, 2022

I've been coming to the dealership for 3 yrs now and it's been excellent since day 1,, thank you More

by clydejohnson99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
May 31, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 28, 2022

The person who took my car in even tho my appt. wasn't until later it was excellent. He has excellent customer service experience More

by atkinsgeorgina20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
May 31, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 27, 2022

The receiving rep would barely speak. Using finger gestures to let me know to follow her - which I found annoying. Aside from the fact there was a very loud customer loosing their pat More

by bright1one
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
May 29, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100. Thank you and I hope to hear from you soon

May 27, 2022

The two guys who help me were Very friendly and helpful thanks to you Isaiah and Mark More

by Jaynaymaygrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Darrell Wilson, Mark Jorsling, Taylor Stewart, Angel Licea, Donny Wilson, Justin Woods, Brandon Hawthorne
May 29, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help in the future!

May 29, 2022 -

Jaynaymaygrey responded

Good morning, I sure will keep being great ☺️

...
82
...