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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,410 Reviews
Though our local Chrysler, Dodge, Jeep, and Ram dealership was recently established in the spring of 2016, the Hendrick team isn't new around here. Drivers across Duluth, Atlanta, Johns Creek, Norcross, or Alpharetta know the Rick Hendrick name as a trusted American auto dealer who's been a major player for decades. And while our showroom on Pleasant Hill Road in Duluth still has that new-building smell, you'll find that our team is experienced, professional, and always ready to lend a hand.
We're proud to serve a wide range of automotive needs, from new car sales to used car loans, to custom trucks and Jeep SUVs, for those shoppers who want to stand out a little more on the road, or who want to customize their vehicle's unique performance. Whether you need a classy sedan for daily driving, a pickup truck for long days of hard work, or a capable sport utility vehicle for a little bit of everything, Rick Hendrick Chrysler Dodge Jeep Ram Duluth can make it happen.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 12:30 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
Verified Customer
Helpful April 30, 2022
They were helpful without being pushy. Our salesman listened to our reasons for shopping, and he was able to find a truck that met our needs, including budget. Our salesman listened to our reasons for shopping, and he was able to find a truck that met our needs, including budget. More
by JEAN.DELASHMIT
Employees Worked With
Jacques (sales), McDaniel (finance)
April 30, 2022
Very friendly customer service. It was quick and easy and even made me laugh definitely made a friend that day. It was quick and easy and even made me laugh definitely made a friend that day. More
by oscarmedina12052001
Employees Worked With
April 30, 2022
We took the car to multiple places before You but you weee able to find the issue weee able to find the issue More
by hilldaleconsulting
Employees Worked With
April 30, 2022
Great customer service and always helpful. I would highly recommend buying your next vehicle here. I would highly recommend buying your next vehicle here. More
by MOTIS03
April 30, 2022
Excellent service clean dealer ship very friendly sales people. The general manger is excellent individual people. The general manger is excellent individual More
by ATF
April 30, 2022
Friendly and helpful. Help me get in a car when I was going through a lot! Help me get in a car when I was going through a lot! More
by BROOKIEY88
April 30, 2022
Their customer service was awesomely on point! I'll be going back for my service needs! I'll be going back for my service needs! More
by AUDREYP18
Employees Worked With
April 30, 2022
Took our Jeep in for service. Got a quote with work that overlapped and asked the service rep if there was a reduction in price due to over lapping labor. Stated no that that was Got a quote with work that overlapped and asked the service rep if there was a reduction in price due to over lapping labor. Stated no that that was the service. Ask to speak to a manager, that was Friday( Eric, rep for car was out sick when calling in) stated I would receive a call. Never received a call from manager to this day ( week and a half later now). Called in a second time and second service guy understood the overlapping labor. Also asked him if the manager could call ( still no call). Received an auto email to trade car in. Went in on the 21st and walked the lot. Not one sales person came to the lot to great us. When walking in two sales people looked up and then walked outside. Asked for help. Gentleman walked out and came back in then finally grabbed Janice( Janice was awesome and tried to help). After looking at number and going home, Janice reached out and continued to follow up. Due to the bad experience with sales for the second time. We went to another dealership and bought a car for the second time. Eric in service and janice in sales are the only two people that tried to help us. The rest of the staff needs to be completely trained on how to handle customers. Along with your managers not reaching out to customers. More
by jchapps2000
