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Rick Hendrick City Chevrolet
4.8
44 Lifetime Reviews
5101 E Independence Blvd, Charlotte, North Carolina 28212 Directions DirectionsSales: (704) 536-1410
Customer Service
Quality of Work
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Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
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44 Reviews of Rick Hendrick City Chevrolet
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Helpful June 09, 2018
"Exemplary customer service & an easy buying process"
- RaineI recently bought a new car here and was amazed with the level of customer service I received. My salesman, Ace Louis, went above and beyond in communicating and helping to make the transaction as smooth and fast as possible. The finance manager, Brent Bell was also very helpful. Both explained everything about the car and process very clearly and were extremely helpful. They also both stayed late on a Friday night (which I later found out was a big basketball gamed night - really sorry guys), even after they knew we would be late, so my husband could meet me there, which I doubt many places or people would do. One of the other employees (I missed his name, but I think he may have been a sales manager) also helped my son get set up watching a game on his tablet so that he wasn't bored, which was really helpful.
Read MoreEmployees Worked With
Ace Louis, Brent Bell
May 18, 2018
"Great people all around "
- Heather DI really enjoyed working with City. I came to service my 2012 Equinox. It’s been a great SUV but she was getting up there in miles so I asked if I could see a new Equinox. Mostly to kill time. But the salesperson was friendly and pulled one up based on what features I liked. It was a great!! It really fell in love with the new features and I didn’t have to get the one with all the bells and whistles. Plus they had a nice selection of colors which was nice! So all that to say, I love my new Equinox and look forward to cotinuing to work with the service when the need arises.
Read MoreEmployees Worked With
Andy and Jason
June 24, 2017
"Excellent service"
- WgrifThe sales manager set up appointment for me to get a couple dents fixed and my extra set of keys. The visit was quick and they did a thorough inspection and even changed my oil! I even got an extra extra set of keys!!! It surpassed expectations!
Read MoreEmployees Worked With
Andy - sales manager and Servial in service dept
June 10, 2017
"Awesome!"
- CamHave always had excellent sales and service experience with Rick Hendrick City Chevrolet. Have and will continue to recommend them to others. Have been working with Andy Davis in service dept. for years. He is always kind and honest and work is completed on time
Read MoreEmployees Worked With
Andy Davis
June 09, 2017
"Tripp is so extremely helpful, not just today...but every ti"
- Z06girlWe really appreciate Tripp taking time to hear and understand our description of a particular vehicle sound. He listens... Thank you Tripp! Thanks for making our vehicle service a more pleasurable experience! You rock!
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Tripp wilson
June 07, 2017
"Great car for a great price"
- Cal3695Great car for great price. I bought a new camaro at city chevrolet. I've been looking for what I wanted for several months. They got the car that I wanted and I was amazed at the price they could come to. Satisfied customer.
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Garret Williams
May 17, 2017
" Impeccable service "
- TdrhyneDavid Morrison the service advisor went over and beyond to help me with my truck. He called me back in a timely manner and clearly explained everything to me in layman's terms .
Read MoreEmployees Worked With
David Morrison, Ryan Burton (City chevy)
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