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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.5
407 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 407 reviews

March 01, 2024

Just want to thank Isiah for helping me pick out my 2020 Ram 1500. Love the truck and he was awesome to work with, very helpful and polite. More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isiah White
Mar 17, 2024 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Keith, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

January 27, 2024

From the warm welcome to the efficient handling of the transaction, your team, led by Jonathan Taylor, impressed me with their professionalism. Their product knowledge, attention to detail, and commitmen More

by ZavadskaVA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Taylor
Jan 28, 2024 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Zavadskava, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

January 18, 2024

Cooper & Oles in the service department were professional and very knowledgeable. My 2006 Jeep Liberty was diagnosed & repaired in a few days to my satisfaction. You have a terrific service team. I like the More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper & Oles
Jan 20, 2024 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Frank, thank you so much for your positive comments about Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

Jan 20, 2024 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Frank, thank you so much for your positive comments about Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

November 16, 2023

The communication in regards to the service, timing, and availability for pick up was not great, but thankfully everything worked out fine in the end. Thomas was knowledgeable, friendly, and took the time More

by Rebecca.carson26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Nov 18, 2023 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Rebecca.carson26, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Bobby Wallace, General Manager, 704-363-6900. Thank you for your time and we look forward to hearing from you soon.

November 14, 2023

I had scheduled an appointment to have regular service on my 2020 Jeep Gladiator. I brought it in to the service department at 7:30, which was 1.5 hours before the 9:00 scheduled appointment, Jerimiah was v More

by redsoxbeford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimiah (Service Dept)
Nov 17, 2023 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Redsoxbeford, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

November 01, 2023

Great communication and customer service from Kyle. The technicians work was done expertly and quickly. I can’t say enough about the customer service and communication provided by the dealership. Great More

by marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 06, 2023 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Marc, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

October 24, 2023

Able to drive right in without an appointment and have an oil change within an hour and a half. More

by fullardinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fee
Oct 26, 2023 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Fullardinn, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

October 06, 2023

Very poor follow-up. I was a return customer who just bought a Challenger RT classic 2 months prior and was looking to make a 2nd purchase of a Charger or Challenger sca More

by Sky_blue265
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith Harvey, David Gross
Oct 07, 2023 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Sky_blue265, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Bobby Wallace, General Manager, at 7047-363-6900. Thank you for your time and we look forward to hearing from you soon.

Oct 08, 2023 -

Sky_blue265 responded

Rick Henrick hasn't even honored the promissory allegations from the promissory note on the Challenger I bought from you. And though I asked to reschedule due to work obligations there has been no follow-up since September 26 and 12:23pm (It is now October 6 6:34am) My time is valuable and I do not want to wast anymore of it. I bought a scat pack from a dealership that wants business and cares for the people who come through the doors.

July 18, 2023

They did a great job. They take care of all of my vehicles and sales. More

by Chrf9969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Marsciano, Bill Fee
Jul 21, 2023 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hello Chrf9969, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

July 14, 2023

My salesperson, Damion Clarke was great. He was thorough and polite, he made sure I understood all the features of my new truck. Thanks Damion. More

by Trumph494
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Hickman, Cedric Toomer
Jul 17, 2023 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Trumph494, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

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