Rick Hendrick Dodge Chrysler Jeep Ram

Recently had service repair work done. The problems were identified quickly, parts ordered and replaced in an expedient fashion. Back on the road with new engine mounts and rack and pinion The problems were identified quickly, parts ordered and replaced in an expedient fashion. Back on the road with new engine mounts and rack and pinion. Problem resolved. REALLY glad I had my Hendrick Autoguard extended service agreement I purchased with the car! All I paid was the $100.00 deductible of the $2500.00 bill. Really no comparison in dealing with a Hendrick store and other dealerships. First Class Customer Service! Thanks Blair! More

jeff is a fantastic guy to work with - he makes purchase easy and smooth. he handles all the paperwork over the phone or in my office. not haggling back and forth with sales managers. he then delivers the easy and smooth. he handles all the paperwork over the phone or in my office. not haggling back and forth with sales managers. he then delivers the truck right to your door ready to go. More

John was great to work with in service. Knowledgeable and professional. A great ambassador for the Hendrick team. Knowledgeable and professional. A great ambassador for the Hendrick team. More

It’s a pleasure to work with Brooklyn in the service department, she is friendly and knowledgeable. Thank you Brooklyn department, she is friendly and knowledgeable. Thank you Brooklyn More

This was the most pleasant car buying experience I have ever had. I would like to say thank you to Anthony and Johnny for all the work they did to get me the truck I was looking for. I would also like to t ever had. I would like to say thank you to Anthony and Johnny for all the work they did to get me the truck I was looking for. I would also like to thank all the managers and the financial people also. Best dealership I have ever purchased from. Thank you. More

I travel for work and have used various Dodge dealerships to have oil change and various routine maintenance. Any previous dealer, with an express oil change does not require an appointment but this dealer d to have oil change and various routine maintenance. Any previous dealer, with an express oil change does not require an appointment but this dealer does. They also require you to disconnect any dash cams etc. I was told cameras aren’t allowed in their shop, it makes me wonder what they have to hide. I guess employees aren’t allowed cell phones either as they all cameras. Again that was a first for any dealer I have ever had service performed at. Needless to say I have no desire to disassemble my vehicle interior for an oil change. I did not feel as if they cared to have my business when visiting that or in the future. Therefore, I took my vehicle to quick lube for this oil change and will seek out one of the other Dodge dealers in the area for any future services. I was really turned off by this dealer. I may not have bought the vehicle there and my be from out of state by I will be working in the area for a whole year. That is a years worth of service & maintenance I will have performed else where. More

Just purchased a 2023 Jeep Wrangler High Altitude from Rick Hendrick. My dealer was Otis Green. EXCELLENT experience. Otis was outstanding and very honest. The dealership was equally wonderful. Everyone Rick Hendrick. My dealer was Otis Green. EXCELLENT experience. Otis was outstanding and very honest. The dealership was equally wonderful. Everyone was great. Highly recommend. FIVE STARS! David M. Mount Pleasant More

This is a great place to have your car serviced. Great advisors and Technicians that take good care of my truck. Great advisors and Technicians that take good care of my truck. More

This dealership has no sense of urgency when i comes to getting a car repair done. My minivan has been there going on 6wks bc of Downtown flooding and wake from large trucks sent water over the intake und getting a car repair done. My minivan has been there going on 6wks bc of Downtown flooding and wake from large trucks sent water over the intake under the van. The verdict was that the engine had to be replaced. Been working with Ashley, she has been fine bc her hands are sort of tied with her parts department. Even the beginning process with the back and forth with insurance, i was having to do a lot of foot work bc everyone said they were waiting on the other to call. This is unacceptable. Now it seems we are waiting on an exhaust clap that has to be ordered and trying to get a tracking number for it, if it even exist. Communication very poor here, especially when i depend on the van for work. BUT 6 WEEKS IS CRAZY TO HAVE TO WAIT FOR SOMETHING LIKE THIS. PLEASE TRY TO DO BETTER! More

I worked with Brittany Frasier who was super professional and really knows her stuff. Everyone else I met at the dealership was also very helpful. I would definitely recommend this dealership to someone lo and really knows her stuff. Everyone else I met at the dealership was also very helpful. I would definitely recommend this dealership to someone looking for jeep or other chrysler vehicle. More