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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.5
408 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 408 reviews

October 02, 2011

This was the best car buying experience we had. When we arrived the car was ready and the paperwork took less than 5 minutes! We are so please with the experience we are recommending the dealer to all our More

by alopes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny and Cedric
Oct 13, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Congratulations on your new car! We are so happy that our sales staff was there for you and made your experience a pleasant one! Thank you for your recommendation and review! We appreciate your business!

September 30, 2011

Boarding ship for vacation on my to Charleston car overheats, parked it and when came off ship took to Rick Hendrick, Shawn rocks!!! great example of great customer service More

by MMitchum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Cowgill
Sep 30, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We hope you enjoyed your vacation. So happy to hear that Shawn was there for you. We appreciate your business and thank you for the review!

September 24, 2011

It is a wonderful feeling to have a dealership I can trust and have confidence in. I recently took my Chryslaer Sebring in for routine maintenance. While it was there one of the technicians found what c More

by frankohunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Evans, Service Consultant
Sep 24, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We are so happy that we could help, and very glad to hear our team was there for you! Thank you so much for the review and we truly appreciate your business. Please let us know if there is anything else we can do for you! Hopefully your Sebring will be running great!!

September 23, 2011

My Husband and I have purchased Dodge Caravans from Rick Hendrick since the late 1980's. We keep returning to purchase our vans because of the quality and workmanship of the service department. They are a More

by Joan Holling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Evans
Sep 24, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you so much for the review. It makes us really happy here to know that our team is working together to make all of our customers have a great experience. We appreciate your business and look forward to many years of meeting all your needs and expectations. Please let us know if there is anything else we can do for you!

September 10, 2011

We brought our Dodge Grand Caravan in with a suspected faulty alternator. This alternator was replaced 9 months ago by Rick Hendricks, and was 2000 miles out of warranty. We were expecting a bill in the More

by rlsmy4kids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Evans
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Glad we could help! Hopefully that alternator won't be giving you any more problems! Let us know if there's anything else we can do for ya!

September 07, 2011

This dealership has always been my favorite. I just purchased my 4th and 5th cars from them and they are always so friendly and not pushy like other places. I always recommend this dealership to all of More

by bigdawg8364
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Toomer
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Congrats on your new cars and thanks for your review! We really apprectiate the recommendation! Please let us know if there's anything else we can do for ya!

September 01, 2011

The employees are always super nice. Not a fan of my particular car and would never buy one again, BUT love the customer service of the service department. More

by toxeyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thanks for the review! It's good to hear our team is hitting the mark with customer service, though let us know if there's anything we can do to help you with your vehicle. Hate to hear it's not the right fit for you!

August 28, 2011

By far the best experience I have had in the past 3 years of owning my Sprinter. Our business is dependent on moving From Dr's office to Dr's office, that is how we make money. Harry was able to schedule our More

by 3dimaging
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry: Master Sprinter Service, Jeff Jarvis:Commercial Sales
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Chris, Glad to hear our team is there for you when you need it most! Let us know if there's anything else we can do for you!

August 18, 2011

Harry is wonderful as usual! I love the staff. The renovations are nice. However, the waiting area is freezing cold!! Even with the extreme heat this summer...its still way too cold. Other than tha More

by aclavern33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thanks for reviewing us! We'll be sure to check the thermostat and make sure we're not on icebox. It's hard to adjust such a large building when the weather changes day to day but we'll try to find a happy medium for you! Glad to hear you are liking the renovations! Thanks again!

August 17, 2011

Never greeted when you pull up...you're expected to find someone to help you. Audrey was great about calling me and finding me a coupon (I wasn't there for breaks but an oil change & engine light) for gett More

by Gail Gilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Audrey
Sep 27, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

First, I would like to apologize for any inconvienence or problem that you may have had. We take great care in making sure that matters like this are properly taken care of. I know that our Service Manager Curtis contacted you and discussed any issues that you may have had. Please let us know if there is anything else we can do for you. We look forward to serving you in the future.

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