Rick Hendrick Dodge Chrysler Jeep Ram

Shawn Cowgill was an excellent representative of your company. Friendly, courteous, professional, and above all on time. The quality of work was excellent, and the pricing was right on in terms of co company. Friendly, courteous, professional, and above all on time. The quality of work was excellent, and the pricing was right on in terms of competitors average. I enjoy taking my vehicle in to this dealership because I know that it will be taken care of properly. More

I would have like to have been shown some of the used inventory when purchasing my vehicle since the vehicle I ended up purchasing was about $35 a month more than I wanted to spend. That being said, howe inventory when purchasing my vehicle since the vehicle I ended up purchasing was about $35 a month more than I wanted to spend. That being said, however, I absolutely love my new vehicle. The sales people were friendly and helpful. I got just about everything I wanted for just about the amount I wanted to spend. I felt a little pressured and rushed at times even though I was at the dealership for 4 hours. I had expected to meet with Ryan dears at my appointment, however, he was "busy." Since he was the person I spoke with on the phone, and he spoke about how "important" his relationship with his customers was, I was slightly disappointed that I was passed off to someone else when I showed up. On a better note, Janet was a great saleswoman short of feeling pressured into the sale at times. All in all, I would absolutely recommend the vehicle I bought, the 2011 dodge grand caravan. I have always purchased Honda in the past, but I have been sold on my Dodge. I would recommend the dealership mainly for the vehicles. I feel like I have received a more personal experience at previous dealerships. However, I do feel like Janet got me the best fit vehicle for my family and I. More

New Car. Had them look at Alignment and do Custom Car Care. Harry is one of the most professional Car Service Representatives I have experienced. The Manager, Mark has developed a great team. I always Care. Harry is one of the most professional Car Service Representatives I have experienced. The Manager, Mark has developed a great team. I always feel he is accessable too. I have used this service department many times for my other vehicles, It says alot when the great service people are still there. I do miss seeing Steve Lawson at the dealership. Good luck to him at his new position at another location due to a move. Sales Team is outstanding also. Cedric, Danny and Aaron are great assests to the team. This is my 3 Caravan. The new Sales group cannot but succeed with the approachablilty and sincerity they are fostering. Thanks, Marianna Williamson More

I customarily bring in the couponthat is good for an oil change to include a car wash. Never has the car been washed with service. And even yesterday with a $600 repair bill, the car was not washed. And change to include a car wash. Never has the car been washed with service. And even yesterday with a $600 repair bill, the car was not washed. And this is the case for as many years as I have been a repeat customer at this facility. I do not know why this is given as an offer but never executed. More

We have bought many vehicles over the years & this is TRULY the easiest vehicle deal we have ever done. They knew where we needed to be in payments & we really didn't have to haggle to get there. Everyon TRULY the easiest vehicle deal we have ever done. They knew where we needed to be in payments & we really didn't have to haggle to get there. Everyone went above & beyond to make sure we had what we needed. I would defininately buy from them again! More

I went in to have the fan repaired. The resistor needed to be replaced. The service technician that did the work sat on the passengers side and had on greasy pants. My passenger side seat will have to be c to be replaced. The service technician that did the work sat on the passengers side and had on greasy pants. My passenger side seat will have to be cleaned. The customer service representative wrote the problem on my ticket and stated he would also put it in the computer. Now I will have to make another trip in for the cleaning. Service areas should have covers to put over all seats when doing inside repair work. More

I've been visiting Rick Hendrick Dodge on Savannah Highway in Charleston since the purchase of our 2006 Dodge Caravan ... The service staff is truly outstanding ... demonstrating a true desire to help Highway in Charleston since the purchase of our 2006 Dodge Caravan ... The service staff is truly outstanding ... demonstrating a true desire to help their clients in an effort to create a first-class experience ... More

Clark Fanning Service Advisor was very professional, friendly, responsive and knowledgeable. I would like to see Service Dept offer car wash and/or detailing services as do Jeep dealer in Charlotte, friendly, responsive and knowledgeable. I would like to see Service Dept offer car wash and/or detailing services as do Jeep dealer in Charlotte, NC area. New customer lounge is very spacious, clean, etc. More

Don was a very informative and friendly salesman. He worked with us, and helped us to decide what car was right for us! He really seemed to now his product, and was very curteous in showing us around, a worked with us, and helped us to decide what car was right for us! He really seemed to now his product, and was very curteous in showing us around, and follow up phone calls. I would recommend him to family and friends without hesitation!! More

I had a great experince at the dealership. Everything was I had a great experince at the dealership. Everything was explain to me in a way that was understandable. Everyone was nice and friendly. The test dr I had a great experince at the dealership. Everything was explain to me in a way that was understandable. Everyone was nice and friendly. The test drive was a great experience. I would highly recommend rick hendrick dodge to my family and friends. The car prices are rerasonable. I had a wonderful experince, thank you for your service. More