Rick Hendrick Dodge Chrysler Jeep Ram

Cedric was a great salesman. He did his very best to get me the best deal possible for my trade in. He was persistent with the sale, maybe a little too much, but in the end his efforts made me realized it me the best deal possible for my trade in. He was persistent with the sale, maybe a little too much, but in the end his efforts made me realized it made sense to trade my car in and get the car I really wanted. I felt as if Cedric was very patient and very informative. His ability to make the customer feel at ease is second to none. I did feel as the pricing was maybe not as fair as it could have been, I never really know what a "good deal" is. For example, at first the dealership only offered me 15000 for my trade in, then after I said I was walking, they pulled $2000, out of nowhere, and then when I said I was still walking they pulled another $500, out of nowhere. I wish he would have came to me with the initial offer of $17,500 for my trade in, so that I could feel reassured that he really did all he could to get me the best deal up to that point. If he really couldn't have gone any further than that, than I would have understood, and more than likely still have ended up buying the vehicle. All in all, i'm very pleased with the experience at the dealership, i'm happy to have gotten rid of my old car and purchased the new one. Thank you. More

I purchased a used vehicle and Harry has been more than helpful helping me get my "new" car in shape.. He has the answers for me and he understands I have to have the work done at different times and that helpful helping me get my "new" car in shape.. He has the answers for me and he understands I have to have the work done at different times and that is very helpful. also I am taken to work and picked up right on time every time... SO Thank You Harry Evans and Rick Hendrick Dodge... More

A couple of years ago, I had a bad service experience at your dealership. I received damage to my truck while it was being repaired and when I notified you, no one did or said anything, not even sorry. Curt your dealership. I received damage to my truck while it was being repaired and when I notified you, no one did or said anything, not even sorry. Curtis has redeemed my faith in your service dept. Thank you. More

We have been dealing with Rick Hendrick Dodge since 1996, both with sales and service. The sales and management staff are great. We are extremely happy with the service department and with Harry Evans in p both with sales and service. The sales and management staff are great. We are extremely happy with the service department and with Harry Evans in particular - he is a warm and professional representative of this dealership, and he never fails to make us feel welcome. We feel like Harry is as concerned with the integrity of our vehicles as he would be with his own. This is unrivaled character quality in our book. And even though our paths cross only when we have our vehicles serviced, we consider him a friend. Overall, we feel like we are more than just a customer - we feel like we belong. With this kind of customer service and reliable service, this dealership will always have our business. Regards, Bill and Bonnie Mello More

It was refreshing to deal with a service writer that was knowledgeable. When he did not know an answer to my question he said so and found out the answer. The parts for the repair had to be ordered so he knowledgeable. When he did not know an answer to my question he said so and found out the answer. The parts for the repair had to be ordered so he arranged for a rental for my wife. I asked him to keep me informed and he did. I hope he sticks around because he will be our service writer for as long as we do business with this dealer. If I was hiring someone in his line of work he would be the one. More

Katie Pohlman was an outstanding associate. My leased fleet vehicle was delayed in delivery by almost 2 weeks and Katie was ever vigilant in keeping me informed of the status of delivery. Katie phoned m fleet vehicle was delayed in delivery by almost 2 weeks and Katie was ever vigilant in keeping me informed of the status of delivery. Katie phoned me many times to let me know the time frame of delivery. When the vehicle was delivered, she was so helpful in the transition process and paperwork that made the process very enjoyable. Due to Katie, I would definitely consider Rick Hendrick Dodge when purchasing my next vehicle. John Rohaley (843)209-9406 jrohaley@gmail.com More

I would recommend this dealership to all of my family and friends. The staff was ver helpful and freindly. The entire process including financing was very smooth and quick. Mr. Bernard Jackson was my sale friends. The staff was ver helpful and freindly. The entire process including financing was very smooth and quick. Mr. Bernard Jackson was my sales person and he did an outstanding job. He is to be commended for his hard work and dedication. As long as I live in the Charleston Sc area I will purcahse all of my vehicles from Mr. Jackson and Rick Hendrick. Brian D. Schultz` More

I have been using this dealership for 13 years and have always been extremely pleased with the service and staff. Harry Evans, service advisor, just couldn't be better. It is extremely rare to find someone always been extremely pleased with the service and staff. Harry Evans, service advisor, just couldn't be better. It is extremely rare to find someone who is honest, prompt, knowledgeable and understands that my vehicle is my business and when it's off the road I can't work. Harry has gone out of his way consistently to make sure I get everything I need as quickly as possible. Also, Kurt, mechanic, is one of the best finds in the automotive world. He's quick, he's honest, he's a talented diagnostician (not just a parts swapper) and everything is consistently fixed right in one trip. I can't recommend this team highly enough. My 98 Durango has 350k+ miles on it and my 06 Ram SRT-10 has 140k+ miles on it and they both run like new thanks to this team. More

Danny and Phil could not have been more accomodating to allow me to test drive several vehicles and to attempt to expedite the transaction. They gave me plenty of options on each vehicle I was interested allow me to test drive several vehicles and to attempt to expedite the transaction. They gave me plenty of options on each vehicle I was interested in. I spent more than I wanted to but LOVE the car. I will give a great referral to everyone I know about Danny and Phil and Rick Hendrick Dodge. The finance part of the transaction is still painfully slow although Aaron was straight forward and not pushy. Marlon did a great job explaining the user guide and finishing up the transaction. More

My experince was one of the best that I have had at a dealership. Janet and Patrick both bent over backwards to make this deal happen and I could not be happier. I went in there with many demands to in dealership. Janet and Patrick both bent over backwards to make this deal happen and I could not be happier. I went in there with many demands to include a price range that nobody else could meet and I checked several dealerships in the area. They truely went the extra mile to get me what I wanted. I look foward to going back and dealing with them again when I'm in the market again. Anybody who is reading this no need to go anywhere else make you only stop here and they will deffently take great care of you. More