Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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Very fast service went in to have a new fod key programmed for my minivan and Tony Johnson was very helpful i was surprised how fast they got it done i was in and out i went in to have a new fod key programmed for my minivan and Tony Johnson was very helpful i was surprised how fast they got it done i was in and out in no time very fast service. More
The people I dealt with. I am a huge fan of customer service and I must say Michael and Teresa went above and beyond. My boys was so mixing up and he would just smile and say I am a huge fan of customer service and I must say Michael and Teresa went above and beyond. My boys was so mixing up and he would just smile and say they are ok. I love his spirit and smile. If I had to do it all over again it would be him, he did not push me at all. If I must say he was the best match for me and my family. Let's not forget mark also just amazing people. Thank you thank you thank you. More
Outstanding service The service rep (Tony Johnson) was very knowledgeable and courteous and kept me informed on what was happening with my vehicle. He gave the kind of c The service rep (Tony Johnson) was very knowledgeable and courteous and kept me informed on what was happening with my vehicle. He gave the kind of customer service that makes you appreciate what good help is all about. Kudos to Tony. More
Jeep Upgrade Upgraded my 2014 Jeep Wrangler Unlimited Sahara for a new 2016 Jeep Wrangler Unlimited Rubicon yesterday! Worked with Paul Dukes at Rick Hendrick Jee Upgraded my 2014 Jeep Wrangler Unlimited Sahara for a new 2016 Jeep Wrangler Unlimited Rubicon yesterday! Worked with Paul Dukes at Rick Hendrick Jeep. Paul made the entire process one for the best new vehicle purchase experiences ever. And Cliff Panish found me the most favorable financing terms around! From working with me on my trade-in to negotiating the new vehicle purchase, I was able to drive away with my new Jeep the same day... Fantastic! More
Very good service. We bought a new car. Our customer service was excellent. Paul and mark were great. A very positive experience overall. I will recommend Rick Hendricks We bought a new car. Our customer service was excellent. Paul and mark were great. A very positive experience overall. I will recommend Rick Hendricks to friends and family. More
Great Experience; Price a Little High Had a great experience with Eric and Ed and got the car I wanted. They worked with me on the price, but it seemed a little hard to get to the price p Had a great experience with Eric and Ed and got the car I wanted. They worked with me on the price, but it seemed a little hard to get to the price point other dealers were offering. Still, Eric did a great job, and Ed worked hard with me to get to good price position. More
low stress Salesman named Ben Kress was pretty awesome. He taught my daughter to drive a stick shift so she could test drive a truck. He was very patient and Salesman named Ben Kress was pretty awesome. He taught my daughter to drive a stick shift so she could test drive a truck. He was very patient and professional and explained everything thoroughly. Actually made car shopping with a teenager a pleasant experience. More
Sales Friendly and helpful sales reps that allowed me to shop without feeling pressured to purchase. I would recommend this dealership to friends and family Friendly and helpful sales reps that allowed me to shop without feeling pressured to purchase. I would recommend this dealership to friends and family b More
Went beyond all expectations In searching for a pre-owned vehicle, we stopped to browse 10 minutes before closing time. We were greeted by Ben Kress and left a few hours later af In searching for a pre-owned vehicle, we stopped to browse 10 minutes before closing time. We were greeted by Ben Kress and left a few hours later after purchasing a new used car and trading in our vehicle. Everyone went above and beyond to meet our needs despite the late hour. Ben even came in the next day, on his day off, to finish the transfer process and stepped up to assist me in moving car seats. It was obvious that our satisfaction was a high priority to every employee we met. Our intent on stopping to look at cars was not necessarily to buy at that time; however, the attention to our wishes and the willingness to work together to make the numbers work made it happen. Every aspect of the process was high quality and we will continue to use the Hendrick group and recommend them highly. More
Surprised and overjoyed! I had found a used Jeep on the website that was exactly what I was looking for. However, I had a trade in with some equity that I didn't want to lose I had found a used Jeep on the website that was exactly what I was looking for. However, I had a trade in with some equity that I didn't want to lose money on, so was doubtful there was a deal that could be made to swap vehicles. Nonetheless, I stopped in for a test drive and the vehicle was everything I was looking for. Trent and Justin provided me a very fair deal but it was not quite what I needed to pull the trigger. They both found a way to make the numbers work, where other dealerships I've done business with in the past wouldn't budge on their margins and lost my business because of it. Outstanding customer service by Trent, my primary salesperson. This is hands down the best car buying experience I've ever had, and will look here first again in the future. Cliff in finance was also fantastic and was very patient with my OCD on eyeballing every document that needed signed. :) More