Rick Hendrick Jeep Chrysler Dodge Ram FIAT

Untrustworthy If the problem isn't incopentence, it's has to be a lack of ethics. I called on a Thursday afternoon to scedual a test drive on Saturday morning. I If the problem isn't incopentence, it's has to be a lack of ethics. I called on a Thursday afternoon to scedual a test drive on Saturday morning. I live 4.5 hours away and would be driving in for a very specific vehicle. I made them aware of the situation, with the caveat if they sold the vehicle let me know immediately so I could turn around (Saturday) or change my plans (Thursday/ Friday). The dealership then called 4 seperate times by 4 seperate representives to confirm my test drive. The last contact was 1 hour before arrival. I arrive on time and a salesperson explains they sold the vehicle. I would understand if it was in the last hour since my phone conversation with the dealer. It wasn't, I drove 4.5 hours to see a vehicle sold 4 days ago. The vehicle had been sold prior to my first contact with the dealer on Thursday. Bottom line, grimy. You were warned. More

Quick and Effecient I had an appointment at 10:15 and was out of there by 1:15. The vehicle I wanted to see was up front and we were quickly able to do the test drive. We I had an appointment at 10:15 and was out of there by 1:15. The vehicle I wanted to see was up front and we were quickly able to do the test drive. We were able to make a deal very quickly and I am very happy with my new Ram 1500. I would recommend the dealership to anyone. More

My experience was beyond words I am extremely satisfied I drove into the Rick Hendrick dealership at a whim not really any intentions of purchasing a vehicle but then I came upon Michael Brubaker a salesm I drove into the Rick Hendrick dealership at a whim not really any intentions of purchasing a vehicle but then I came upon Michael Brubaker a salesman at the dealership. He was very knowledgeable and eager to satisfy my wants and needs. This is the second vehicle I have purchased from Rick Hendrick there are no words to describe how extremely satisfied I am with my experience at this dealership and with this particular salesman. More

Great Buying Experience I went into Hendrick JCDR with my mind set on the exact vehicle I wanted to purchase and a price point I wanted to pay for it. Paul Dukes greeted me o I went into Hendrick JCDR with my mind set on the exact vehicle I wanted to purchase and a price point I wanted to pay for it. Paul Dukes greeted me outside the first evening and was happy to help me find out more about the truck I wanted. Due to it being a special circumstance vehicle, it took a few days, but Paul was helpful and friendly all through my daily visits. Paul Godwin also assisted with the process, and he too was helpful and friendly throughout our dealings. Both of them even helped put the final cleaning touches on the truck themselves before I took possession, so that I did not have to wait for the other cars ahead of it. They did everything to make sure that I walked away happy with the truck I wanted from the minute I saw it. Mark Nunn was my financial manager, and he made sure I got the payments and rate in the range I was looking for and comfortable with. He too was friendly and great to deal with throughout the process. I am not a fan of buying cars, this is my 3rd, and I will say my most pleasant experience by far. They took the time to make things happen for me, and I appreciate their efforts and would recommend all of them to anyone looking to buy a car. I absolutely love my 2016 Ram 2500 diesel, and feel that the three people I dealt with truly wanted to make sure I left satisfied. More

Great Buying Experience Both Stan and Mark were great. Very friendly and professional. They helped us through every step of the buying process. This is the second vehicle we Both Stan and Mark were great. Very friendly and professional. They helped us through every step of the buying process. This is the second vehicle we have purchased from the North Charleston location and we'll no doubt be back. I'd recommend this dealer to all of my friends and family. More

Friendly service/Helpful Staff After searching for a vehicle, and knowing that my financial situation with my current vehicle was not good, I turned to the experts at Rick Hendrick After searching for a vehicle, and knowing that my financial situation with my current vehicle was not good, I turned to the experts at Rick Hendrick Dodge. Trent was friendly, informative, and willing to work to make sure I received the vehicle I wanted at a price I could afford. They really helped me out of an upside down situation, and got me into a new Challenger that I couldn't be happier with. Finance department, Mark Nunn, helped me get the added service contract at a price I could afford, and even got me a lower interest rate than I had on my previous vehicle that I had a cosigner on! More

Changed my car buying experience After having had a bad experience at another dealership, I found myself in good hands with Mike. He was transparent and honest throughout the entire t After having had a bad experience at another dealership, I found myself in good hands with Mike. He was transparent and honest throughout the entire transaction and made sure I was completely satisfied. He searched tirelessly for our new car and provided us with the best options possible. I think I've found my sales person for life....or until he retires. Mike was knowledgeable and even goes the extra mile by making a powerpoint for new car owners to get to know their vehicle better. Especially being a member of the armed forces, you can tell he really cares and appreciates people. This was a seamless and pressure-free transaction and he didn't force you to sign on the line like most dealers. He made this decision very easy!! Thank you! More

Louis and Brandy Lynn We are from PA and broke down in SC on our way to FL and the Service Dept took very good care of us!! They kept in touch with us every step of the rep We are from PA and broke down in SC on our way to FL and the Service Dept took very good care of us!! They kept in touch with us every step of the repair process. I had no concerns leaving my vehicle several states away from my home and vacation destination! They made sure that if we weren't able to make it back before they closed that someone would be there to get us our vehicle so that we could get home safe and in time! Excellent Service! More

Worst Car Buying Experience Made an appointment with a salesman, got to dealership and this sales person "couldn't be found". Got another salesman to help me WHO KNEW NOTHING. St Made an appointment with a salesman, got to dealership and this sales person "couldn't be found". Got another salesman to help me WHO KNEW NOTHING. Still ended up buying a Jeep that the guy couldn't tell me anything about, had to do research on my own, and now having issues with it. Been trying to contact the manager, service, etc for over a month now and my issues STILL haven't been resolved. Don't bother going to this dealership if you expect good customer service or even a call back. Terrible dealership. Will never go back. More

Pure excellence The staff at Hendricks dodge jeep ram was amazing when my fiancé and I went in at 7 pm on Friday night John was right on top of helping us. Even with The staff at Hendricks dodge jeep ram was amazing when my fiancé and I went in at 7 pm on Friday night John was right on top of helping us. Even with test drive and knowledge of the vehicle. The team members of Hendricks is amazing. Very respectful and eger to help you find a deal in your car buying experience. 10 out of 10 best buying experience I've had. Left there with one deal came back the next day and had an even better deal. Always looking to help you and making your buying experience great! More