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Rick Hendrick Toyota Sandy Springs

Atlanta, GA

4.9
1,963 Reviews

6475 Roswell Rd NE

Atlanta, GA

30328

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Showing 1,963 reviews

November 04, 2022

Jordan and Jahlil were very nice. The financial person plays games and is rude. The manager David, said he would send us a quote, but never did. More

by mtrudy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jalil was great, Aldair Salinas, Jordan Sellers
Nov 04, 2022 -

mtrudy responded

We had a great experience with Jordan and Jahlil, the salesmen but we were treated like dirt from the finance person, Aldair. He was rude and unwilling to listen or help.

Nov 07, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Mrs. Trudy, We look forward to meeting with you today to make this right. Thank you for the second chance here and I heartily apologize for first experience. I look forward to hearing how the surprise goes! Parker Hendricks Sales Director

October 31, 2022

Best meeting I've had since I've lived in Georgia. Walked in to see if I could afford a pickup truck. I got the most valuable advice on money managemet and building credit that you can get. "Slowed my More

by andrew.talamas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Paul
Nov 04, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for taking time out of your day to write this. I’m so proud of the team here daily and hearing from our clients makes me even more proud. Welcome to the Hendrick Family and thank you again! Lee Crumpton General Manager

October 31, 2022

Edwin Guevara was helping me at this dealership and the experience was amazing. 100% would recommend! More

by Yair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Guevara
Oct 31, 2022 -

Yair responded

Edwin Guevara was helping me at this dealership and the experience was amazing. 100% would recommend!

October 30, 2022

Jessica was very helpful and understanding situation. Definitely would recommend coming here to purchase your car. More

by Sridasomeconnor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Martinez
Nov 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

We take customer service so seriously here. I am so thrilled you felt compelled enough to share this with the world. Just shows us that doing the right thing is ALWAYS the right thing to do. Welcome to our Hendrick Family. Lee Crumpton General Manager

October 28, 2022

I took my car in for maintenance. I had to leave my car overnight. The shuttle service, and more in particular, the driver, was spectacular! Woody was a gem. He was wonderful, and I r More

by bwpayne22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody the shuttle driver
Nov 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for taking time out of your day to write this. I’m so proud of the team here daily and hearing from our clients makes me even more proud. Welcome to the Hendrick Family and thank you again! Lee Crumpton General Manager

October 26, 2022

This was an awesome experience both sales representatives were great I would like to say thanks to Edwin G and Kay C they kept me informed with the process of my new car arrival. Which was just in time for m More

by mzdiggs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Guevara, Kat Cook
Oct 30, 2022 -

Rick Hendrick Toyota Sandy Springs responded

We take customer service so seriously here. I am so thrilled you felt compelled enough to share this with the world. Just shows us that doing the right thing is ALWAYS the right thing to do. Welcome to our Hendrick Family. Lee Crumpton General Manager

Oct 30, 2022 -

mzdiggs1 responded

Honored to be a part of the family. Thanks again for such a great group of people that took such great care of things.

October 25, 2022

This is one of the most professional and pleasurable auto dealerships I have ever dealt with. Pleasant, helpful. .never a hard sell they treat you with respect. Kat, Ja, Mikal, Demarius explained options an More

by BD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayo Bajomo, Dalvin Duran, Kat Cook, Mikal Bolden
Oct 28, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Lee Crumpton General Manager

October 21, 2022

Great service and check in through the whole process. Felt supported but never pressured, thank you! More

by Ashleyp.barretto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 24, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for taking time out of your day to write this. I’m so proud of the team here daily and hearing from our clients makes me even more proud. Welcome to the Hendrick Family and thank you again! Lee Crumpton General Manager

October 19, 2022

Jessica was extremely friendly and easy to work with. I overall had a good experience, and I would buy a car from here again! More

by Kce212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Martinez
Oct 20, 2022 -

Rick Hendrick Toyota Sandy Springs responded

We take customer service so seriously here. I am so thrilled you felt compelled enough to share this with the world. Just shows us that doing the right thing is ALWAYS the right thing to do. Welcome to our Hendrick Family. Lee Crumpton General Manager

October 14, 2022

Needed to buy a new Camry for my 16 year old. Jordan Sellers and his team accomplished the impossible. What was that? Including car selection, emails, phone calls, financing, and delivery - we sp More

by eb stewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldair Salinas, Jordan Sellers, Kat Cook
Oct 17, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Reviews like this really brighten our day! Welcome to our family here and we look forward to being of service in the future! Lee Crumpton General Manager

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