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Rick Hendrick Toyota Sandy Springs

Atlanta, GA

5.0
2,202 Reviews

6475 Roswell Rd NE

Atlanta, GA

30328

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Showing 2,202 reviews

May 30, 2022

Great experience there! The sale rep Mikal Bolden was professional, friendly and easy to talk with about multiple subjects. Although I had my own financing he assured me I w More

by JohnB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikal Bolden
Jun 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Mr. B! Thank you so much for taking the time to review Mikal here. I appreciate you taking the time to share! Welcome to our Hendrick Family! Lee Crumpton General Manager

May 30, 2022

Rick Hendricks Toyota Sandy Springs feels so much like family! They treat you with so much care! Mikal Bolden was the greatest salesperson you could find. He’s attentive to your needs, straightforward, an More

by miyahjessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikal Bolden
Jun 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for taking the time to speak so kindly about Mikal. I couldn't be more proud of the professional he is and I'm simply proud to be a part of the same team. Welcome to our Hendrick Family! Lee Crumpton General Manager

May 30, 2022

This is the best dealership around! With the best Car salesman around also, his name is Mikal. This guy is awesome , he put me in the car i wanted for the best price! This guy and store More

by tyresemckibben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikal Bolden
Jun 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Mr. McKibben! Thank you so much for taking the time to spotlight Mikal! He is one of a kind and so vital to our successes here! Welcome to our Hendrick Family! Lee Crumpton General Manager

May 30, 2022

If i had the money I’d buy two cars. Mikal was great with explaining everything to me. Thanks to him I’m a proud brand new car owner. I can’t imagine a better dealership. More

by Jabary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikal Bolden
Jun 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Mr. Jabary! Thank you for taking the time to spotlight Mikal here. He is a true pro. We'll be here for you when it's time for car #2. In the meantime, welcome to our Hendrick Family! Lee Crumpton General Manager

May 30, 2022

I always thought the process of getting a car would be difficult but Mikal made it the most enjoyable and easiest experience ever! Very trustworthy and will take care of you to ensure you leave the dealer More

by agriff18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikal Bolden
Jun 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for the 5 Stars and for taking the time to mention Mikal here. It means a lot to him and to all of us here! Welcome to our Hendrick Family! Lee Crumpton General Manager

May 30, 2022

Rick Hendrick Toyota is the best dealership to buy a car from! Mikal was a great person that also helped the process of buying a car easier with his knowledge about vehicles. More

by mia.bivins84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikal Bolden
Jun 01, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Mrs. Bivens! Thank you so much for taking the time to spotlight Mikal here! Welcome to our Hendrick Family! Lee Crumpton General Manager

May 29, 2022

This was the WORST experience ever buying a car! My husband and I went in on April 9 pre ordered a highlander. We were upfront and told them we had outside financing. The highlander was not going t More

by AR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Fraiser, Jordan Sellers, Kat Cook
May 31, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Mrs. Rice, Thank you for reaching out here. I spoke, at length, with your husband yesterday as I understand you were busy with an event. I would like the opportunity to speak with you about this scenario and apologize personally to you as well. Please feel free to contact me today at 404.236.1905. Lee Crumpton General Manager

May 27, 2022

The online price supposedly includes all fees except tax, tag, & title. Get to the dealership and they now inform us that they install LoJack on every car and want to charge $1495 more which is 12% of the c More

by wdnick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenkins Dunbar, Jordan Sellers
May 29, 2022 -

Rick Hendrick Toyota Sandy Springs responded

I appreciate you reaching out to us here, Sir. I would like the opportunity to discuss this with you when you have a moment. You can reach me at 404.236.1905. I spoke to your wife but wanted to apologize to you as well for the way this was handled yesterday. Thank you for your consideration. Parker Hendricks Sales Director

May 24, 2022

Recently I've been struggling to find a good dealership with actually helpful customer service, this one has been amazing all throughout my experience though! The dealers name was: Danny Avila, he was a pl More

by tomntom224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Avila
May 25, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Good evening and, thank you. We appreciate your feedback! We're glad to hear we delivered such a great experience. Have a wonderful day! Lee Crumpton General Manager

April 18, 2022

This is the second vehicle I've purchased from Grant Shumate, and my first at Rick Hendrick Toyota Sandy Springs. I bought a Tundra from Grant just over a year ago at his previous employer. I loved wo More

by JCKeith24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shumate, Aldair Salinas
Apr 21, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Good evening! What an amazing review. Your recommendation means so much to Grant and the team here at Rick Hendrick Toyota. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Lee Crumpton General Manager

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