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Rick Hendrick Toyota Sandy Springs

Atlanta, GA

5.0
2,203 Reviews

6475 Roswell Rd NE

Atlanta, GA

30328

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Showing 2,203 reviews

April 18, 2022

This is the second vehicle I've purchased from Grant Shumate, and my first at Rick Hendrick Toyota Sandy Springs. I bought a Tundra from Grant just over a year ago at his previous employer. I loved wo More

by JCKeith24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shumate, Aldair Salinas
Apr 21, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Good evening! What an amazing review. Your recommendation means so much to Grant and the team here at Rick Hendrick Toyota. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Lee Crumpton General Manager

April 07, 2022

Lauren Clifton at Rick Hendrick Toyota! Makes you believe in customer service again. Thank you for always taking care of my car. More

by RaGo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Clifton
Apr 09, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thank you so much for taking the time to review Lauren and thank you for being such an important part of our Hendrick Family! Lee Crumpton General Manager

April 06, 2022

I originally scored Hendrick Toyota with a very low review, based on a negative experience with Sales. I have changed my review, based on how they reacted to the bad rating. They truly cared, and wan More

by nicate1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarius Henderson
Apr 07, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Hello! Thank you for reaching out to us here. I would like to discuss with you the specifics of your claims. We send pricing out hundreds of times a day so I feel there may be a detail you are forgetting or some circumstance that needs clarifying. It's a very strange car market right now and we are all trying to navigate it's ever-changing landscape so I apologize if the team did not thoroughly enough explain the process here. Please call me directly at 404.236.1905. Parker Hendricks Sales Director

March 03, 2022

My experience at this Toyota dealership was an absolutely amazing one. Everyone was very knowledgeable, friendly, and professional. This is especially true regarding my experience working with Sam. From the More

by brandonhanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Whang
Mar 05, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Hello Mr Hanna, we really appreciate your feedback! Thank you for your positive review about your recent experience with us! Have a great weekend. Lee Crumpton General Manager

February 26, 2022

Grant Shumate made the purchase of my car very easy. Very helpful and knowledgeable. I was already approved for financing but he and others got together and got me a better interest rate. Will go back t More

by MS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shumate
Feb 28, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Good afternoon MS. Welcome to the Rick Hendrick Toyota Sandy Springs family! We will pass along your comments to Grant and the team here. We thank you for your business and hope you have a wonderful weekend. Lee Crumpton General Manager

January 31, 2022

Rick Hendrick Toyota is here to help! Located on Roswell Rd between Abernathy and Hammond. More

by Grant Shumate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shumate
Feb 02, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Thanks Grant. We are very easy to find and short commute from anywhere in the city. Lee Crumpton General Manager

January 31, 2022

I had a great experience here! The dealership is clean and I got a great trade in offer. I’ve wanted a 4runner since high school! Thanks to Grant Shumate for being so patient and helpful! More

by Mohussein485
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shumate
Feb 02, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Mohussein485, we are very happy that Grant and the team here could provide you with a positive experience! Thank you, and have a fantastic day! Lee Crumpton General Manager

January 31, 2022

I have been in the market for a Ford, so I thought it was strange that Rick Hendrick Toyota had one available. Grant Shumate called me and made it happen! Great experience! More

by Wesscotbenton2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shumate
Feb 02, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Hi Wesscotbenton2006, thank you for taking the time to leave a review for us at Rick Hendrick Toyota Sandy Springs. We're happy we could meet your expectations! Lee Crumpton General Manager

January 29, 2022

Grant Shumate got it done for me. Saw his strong social media following with ALL his happy customers and I knew I had to deal with him. He was knowledgeable, honest, patient and caring. I was able to ask e More

by bdenney747
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shumate
Feb 02, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Wow! Thank you so much for the stellar review and the kind words regarding Grant. He is a true professional and we are so proud to have him on our team! Thank you so much for your business and welcome to our Hendrick Family! Lee Crumpton General Manager

January 22, 2022

Grant was an amazing representative of Hendricks Toyota. He was knowledgeable and eager to help without being pushy or overbearing. I would absolutely 100% recommend Grant & Hendricks Toyota to anyone looki More

by Big_Spike_Speezy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shumate
Jan 25, 2022 -

Rick Hendrick Toyota Sandy Springs responded

Good evening! Thanks for taking the time to write this review. Grant and the team here at Rick Hendrick Toyota Sandy Springs appreciates the feedback. Take care and enjoy your new vehicle! Lee Crumpton General Manager

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