Rick Hendrick Toyota Sandy Springs

Gregory Hawes did a great job on keeping me informed on any issues that need to be addressed on my vehicle. He’s one of the best when it comes to Toyotas! any issues that need to be addressed on my vehicle. He’s one of the best when it comes to Toyotas! More

We bought our car from this dealership after looking all over town. Lou was fantastic and made sure we were completely happy with our purchase. He even made himself available AFTER the sale with some minor over town. Lou was fantastic and made sure we were completely happy with our purchase. He even made himself available AFTER the sale with some minor questions we had about our car. More

I've been going here for car service since 1999 - this is the best place to get a Toyota serviced. Vey much worth the drive! the best place to get a Toyota serviced. Vey much worth the drive! More

Greg Hawes is an excellent service advisor. I totally trust him and his recomendations. He is the main reason I have all my servicing done at this dealership I totally trust him and his recomendations. He is the main reason I have all my servicing done at this dealership More

I enjoy getting both of our car serviced there! Greg Hawes and David Ray helped me get our car repaired in a timely manner! Greg Hawes and David Ray helped me get our car repaired in a timely manner! More

My experience was pleasant. I was greeted promptly, I was taken to an advisor, Nicole, and she was courteous and professional and very helpful. I was well taken care of and plea I was greeted promptly, I was taken to an advisor, Nicole, and she was courteous and professional and very helpful. I was well taken care of and pleased with the service I received, More

Excelente! Me atendieron de maravilla y me ayudaron a encontrar el mejor vehículo para mi! Richard es un excelente vendedor hala inglés y español 👏🏻 Me atendieron de maravilla y me ayudaron a encontrar el mejor vehículo para mi! Richard es un excelente vendedor hala inglés y español 👏🏻 More

New truck purchase that moved very quickly, smoothly and efficiently! No high pressure tactics and easy to do business with! efficiently! No high pressure tactics and easy to do business with! More

Service on the car was fine and I'm likely to return. My concern is over the waiting area Thank you for greatly improving it, yet your staff needs to know how to turn on and clean the coffee machine bef My concern is over the waiting area Thank you for greatly improving it, yet your staff needs to know how to turn on and clean the coffee machine before opening time Unfortunately, I was not able to enjoy coffee while waiting and waiting and waiting during a very cold early morning. While I'm sure the dealership's service skills on my car are not impacted much by unavailable coffee, the thought that it might still lingers. I hope the next time I visit the waiting area experience is up and running in full. If not, I'll start going to another dealership. Also, I'm concerned about why I was presented with an estimate of $127 when the service advisor and I both knew the actual cost would be closer to $25-$30. I signed the order anyway, trusting that the cost would come down as he promised - and it did - but it was an awkward moment to be asked to sign an estimate which was way off. More

Not often (or never) do I rate car dealers but I have to say dealing with Hendricks staff at two different locations was a very pleasant experience with a great outcome that needs to be shared. Coming fr say dealing with Hendricks staff at two different locations was a very pleasant experience with a great outcome that needs to be shared. Coming from the northeast, I was searching for a clean Carolinas / Georgia based Pre-owned BMW. Hendricks seemed to have a very good selection of cars at all their locations. Initially I worked with Kevin Vidal in Charleston, S.C. and later Peter Martinez and Taye Royce at the Sandy Springs, GA. location. All three were very supportive in my search and as timing unfolded I ended up purchasing the car, a 2023 BMW 330i from the folks in Sandy Springs. The story should have ended there with me being satisfied, driving home and probably not writing a review. Backing up a bit….During my initial inspection of the car I noticed some damage to one of the wheels, something that I presumed to be a simple case of curb rash, This was discussed but was not a point of negotiation. The rest of the prebuy activity went very well and the deal was closed. Upon arriving home several days later I viewed the wheel rash closer and found evidence of that being caused while under the dealership’s ownership. I won’t go into the details but I presented that info to the staff and within two days Giovanny the Sandy Springs Parts Director had identified a concession that more than satisfied me. NO drama or second guessing at all. I just have to say I truly appreciated the knowledgeable and caring staff, their selection of vehicles and their rectification of my specific issue. In the future, if the need arose, I wouldn’t hesitate to head back down to a Hendricks dealership in my search, especially if they are all like Sandy Springs and Charleston folks. More