Rick Hendrick Toyota Sandy Springs

I had a great experience working with Amaury Martinez. He was super friendly, patient, and helpful throughout the whole process, and you can tell he genuinely cares about making his customers happy. I rea He was super friendly, patient, and helpful throughout the whole process, and you can tell he genuinely cares about making his customers happy. I really appreciate all his help! More

Amaury Martinez was amazing to work with! He made the entire process easy and enjoyable, was always willing to answer my questions, and made sure I felt comfortable every step of the way. Def He made the entire process easy and enjoyable, was always willing to answer my questions, and made sure I felt comfortable every step of the way. Definitely recommend him to anyone looking for a great car buying experience! More

Easy to deal with. I feel like i got a very fair deal. We called ahead and made an appointment to see Jordan and she was great! The detailing department however was a I feel like i got a very fair deal. We called ahead and made an appointment to see Jordan and she was great! The detailing department however was a bit slow but overall I would definitely recommend Jordan and this dealership to others. More

From the moment I arrived, David Ward at Rick Hendrick Toyota Sandy Springs made me feel welcome. He was attentive, knew his stuff, and went out of his way to make sure I found what I needed. Everything c Toyota Sandy Springs made me feel welcome. He was attentive, knew his stuff, and went out of his way to make sure I found what I needed. Everything came together without the usual headaches of buying a car. More

3 years after the unpleasant experience at Rick Hendrick Toyota Sandy Springs, I went back for a recall service but this time it was even worse. My 2023 Toyota Tundra was at Rick Hendrick Toyota Sandy Sp Toyota Sandy Springs, I went back for a recall service but this time it was even worse. My 2023 Toyota Tundra was at Rick Hendrick Toyota Sandy Springs for about a week for entire engine replacement under Toyota recall# 25TA14. During pickup, I discovered the passenger-side mirror was broken. The mirror was not broken when I left the truck with the dealership. I immediately brought this to the service department's attention. But my interaction with Service Manager DAVID RAY was extremely disappointing. He denied that the dealership was responsible and stated that I had damaged it previously. When I disputed that, he asked me to leave and THREATENED TO CALL THE POLICE if I did not leave immediately. Regardless of the disagreement over who damaged the mirror, I believe a customer reporting damage after a week-long major repair deserved a professional investigation and respectful conversation, not aggressive and insulting treatment. Since the dealership refused to repair the mirror and I did not have photographic proof showing its condition immediately before drop-off, I eventually had to leave. I’ve emailed the owner Parker Hendricks about it. I don’t know if he’s the one who encourages the staff in these manners! More

Aldo made the entire car buying experience easy and enjoyable. He was friendly, knowledgeable, and never made us feel pressured. You can tell he genuinely cares about his customers. Definitely recommen enjoyable. He was friendly, knowledgeable, and never made us feel pressured. You can tell he genuinely cares about his customers. Definitely recommend asking for Aldo at Rick Hendrick Toyota! More

Greg is the best, would assist you even if he's not your advisor. Melissa needs improvement her customer service just stays with her. advisor. Melissa needs improvement her customer service just stays with her. More

I stopped by Rick Hendrick Toyota Sandy Springs and ended up having a much better experience than I expected. David Ward took the time to walk me through everything, made sure I understood my options, and ne up having a much better experience than I expected. David Ward took the time to walk me through everything, made sure I understood my options, and never made me feel rushed. The whole visit felt easy and straightforward. I’d definitely recommend giving David a call if you’re shopping for a vehicle! More

Brandon was an amazing salesman. And he definitely helped my daughter get a good deal on her car. And he definitely helped my daughter get a good deal on her car. More

David Ward at Rick Hendrick Toyota Sandy Springs made buying a car a really good experience. He listened to what I was looking for, helped me find the right fit, and made sure everything went smoothly. I buying a car a really good experience. He listened to what I was looking for, helped me find the right fit, and made sure everything went smoothly. It’s nice working with someone who genuinely wants to help. I’d gladly send friends and family his way! More