Rick Hendrick Toyota Sandy Springs

Service plus....love our Asst. Manager Nicole De Laigle Nicole De Laigle has been overseeing the care of our Camry (100,000 miles) and 4Runner (125,000 miles) for as long as we've had them, about eight y Nicole De Laigle has been overseeing the care of our Camry (100,000 miles) and 4Runner (125,000 miles) for as long as we've had them, about eight years. They both run like tops, never a rattle or a problem. With the records kept on the car and truck, she and the Sandy Springs, Ga., dealership has really kept them like new (well, I can't blame them for the dents I've accrued). Prior to going to the Sandy Springs service center, we used another extensively but it just wasn't up to snuff compared to the Sandy Springs site. You need service, I recommend calling her direct, 404-236-1875 If you're in the N. Georgia, Sandy Springs area, check out the service and yes, the new car dealership. More

Nicole is simply the best Nicole DeLaigle is a true professional that's always available, attentive, courteous and timely with all of your servicing needs. I cannot recommend Nicole DeLaigle is a true professional that's always available, attentive, courteous and timely with all of your servicing needs. I cannot recommend her more highly and would not work with any other advisor. Rick Hendrick- Sandy Springs is lucky to have her on their team! More

First time customer with a fantastic experience!! Daniel Pistillo took care of me from the start for my old Toyota Echo. He provided excellent advice and was warm, friendly, and honest. I appreciate Daniel Pistillo took care of me from the start for my old Toyota Echo. He provided excellent advice and was warm, friendly, and honest. I appreciated all the work he and the mechanics did to fix my car, I'm quite attached to it. I especially felt at ease knowing all of the costs for repair upfront. Daniel was an absolute pleasure to work with and provided excellent customer service! I will be back again if any more car troubles come my way. More

Nicole DeLaigle ASM. Nichole is a great ASM and excellent in every way. If she wasn't there I would go to another dealership because I trust her. Nichole is a great ASM and excellent in every way. If she wasn't there I would go to another dealership because I trust her. More

Customer Service with a smile and big heart from Nicole Nicole Delaigle is the only person in the service department for me! She always makes certain my car at it's best before I leave. I am grateful she wo Nicole Delaigle is the only person in the service department for me! She always makes certain my car at it's best before I leave. I am grateful she works at Toyota! I trust the dealership is aware of her following. More

Not worth the wait and time I had the worst experience at Rick Hendrix Toyota and the manager Sean Allardice. I only felt bad for the poor sales guy who was apparently new so I I had the worst experience at Rick Hendrix Toyota and the manager Sean Allardice. I only felt bad for the poor sales guy who was apparently new so I can't blame him. I told the super manager that I had pricing but no this guy responded to me as though I was stupid. Nevertheless, I left after wasting half the afternoon and went to World Toyota. Got the deal and I'm driving my new Camry....took me less than 2 hours. More

Worst customer service Service advisor have no sense how to talk to customers. He used bad language when he could not explain that why he did not finish my recall repair whe Service advisor have no sense how to talk to customers. He used bad language when he could not explain that why he did not finish my recall repair when my appointment was mainly to repair the recall and regular service. He just wanted to make his commission by just lying that he can get everything done. Anyway I decided to sell my toyota after this event. More

Very poor experience I took my car there for repairs and paid $2,700. The next day the car would not start and since they did not return my calls (3 times). I had to take I took my car there for repairs and paid $2,700. The next day the car would not start and since they did not return my calls (3 times). I had to take it to another place. Be careful when dealing with these guys. More

Service Center is Ridiculous Went in to get oil change, tire rotation and plug put in leaking tire. Paid for all of the above to get home and notice that the tires were not rotate Went in to get oil change, tire rotation and plug put in leaking tire. Paid for all of the above to get home and notice that the tires were not rotated. They also said nothing was wrong with the tire. I have had to put air in tire everyday since. Had to take vehicle back to Service center to complete tire rotation. Now at another toyota dealership to fix tire. This dealership (Rivertown Toyota in Columbus, GA) found a cross threaded lug nut and screw in same tire that nothing was wrong with! Sandy Spring Toyota has a horrible service center! I would not recommend anyone to take their vehicle there. Service rating 0-10 was definitely a 0! More

This dealership uses bait and switch tactics I have purchased two new Toyota's from this dealer in the past. When I decided to look into buying a new Avalon, I went to Cars.com to check pricing. I have purchased two new Toyota's from this dealer in the past. When I decided to look into buying a new Avalon, I went to Cars.com to check pricing. This dealer had one priced in the range I was looking for. I went and test drove the car, decided to buy it. I told the salesman I would buy it at the price advertised, with the 0% financing that was also in the ad. I told him to draw up the paper work and I would come by after work to sign the papers. He called me a few hours later and said that if I wanted the special financing deal, the price would be $2000 higher than what was in the ad. I certainly did not buy the car and will never buy another one from this dealer. ***********Avoid this dealership unless you're willing to let them screw you over.********** More