Rick Hendrick Toyota Sandy Springs

Service on the car was fine and I'm likely to return. My concern is over the waiting area Thank you for greatly improving it, yet your staff needs to know how to turn on and clean the coffee machine bef My concern is over the waiting area Thank you for greatly improving it, yet your staff needs to know how to turn on and clean the coffee machine before opening time Unfortunately, I was not able to enjoy coffee while waiting and waiting and waiting during a very cold early morning. While I'm sure the dealership's service skills on my car are not impacted much by unavailable coffee, the thought that it might still lingers. I hope the next time I visit the waiting area experience is up and running in full. If not, I'll start going to another dealership. Also, I'm concerned about why I was presented with an estimate of $127 when the service advisor and I both knew the actual cost would be closer to $25-$30. I signed the order anyway, trusting that the cost would come down as he promised - and it did - but it was an awkward moment to be asked to sign an estimate which was way off. More

Not often (or never) do I rate car dealers but I have to say dealing with Hendricks staff at two different locations was a very pleasant experience with a great outcome that needs to be shared. Coming fr say dealing with Hendricks staff at two different locations was a very pleasant experience with a great outcome that needs to be shared. Coming from the northeast, I was searching for a clean Carolinas / Georgia based Pre-owned BMW. Hendricks seemed to have a very good selection of cars at all their locations. Initially I worked with Kevin Vidal in Charleston, S.C. and later Peter Martinez and Taye Royce at the Sandy Springs, GA. location. All three were very supportive in my search and as timing unfolded I ended up purchasing the car, a 2023 BMW 330i from the folks in Sandy Springs. The story should have ended there with me being satisfied, driving home and probably not writing a review. Backing up a bit….During my initial inspection of the car I noticed some damage to one of the wheels, something that I presumed to be a simple case of curb rash, This was discussed but was not a point of negotiation. The rest of the prebuy activity went very well and the deal was closed. Upon arriving home several days later I viewed the wheel rash closer and found evidence of that being caused while under the dealership’s ownership. I won’t go into the details but I presented that info to the staff and within two days Giovanny the Sandy Springs Parts Director had identified a concession that more than satisfied me. NO drama or second guessing at all. I just have to say I truly appreciated the knowledgeable and caring staff, their selection of vehicles and their rectification of my specific issue. In the future, if the need arose, I wouldn’t hesitate to head back down to a Hendricks dealership in my search, especially if they are all like Sandy Springs and Charleston folks. More

had an amazing experience at Rick Hendrick Sandy Springs Toyota thanks to Mohammed. From the moment I walked in, he treated me like family. He asked the right questions, listened to what I truly needed, and Toyota thanks to Mohammed. From the moment I walked in, he treated me like family. He asked the right questions, listened to what I truly needed, and found me the perfect Camry within my budget. No pressure, no games — just straight professionalism. I’ll be coming back for my next car. More

Go see Lou Namamal if you want a kind and peaceful car buying process! No pressure. He listened to my needs and took me to the perfect car for me. Five stars. 😁 buying process! No pressure. He listened to my needs and took me to the perfect car for me. Five stars. 😁 More

Saint made the process of buying my Highlander smooth and enjoyable. He took time to answer all my questions and walked me through every step. enjoyable. He took time to answer all my questions and walked me through every step. More

Working with Saint on my Tacoma purchase was a great experience. He knows these trucks inside and out and guided me to the best option. Honest, helpful, and efficient experience. He knows these trucks inside and out and guided me to the best option. Honest, helpful, and efficient More

Saint went above and beyond to help me choose the right RAV4 for my needs. He was patient, knowledgeable, and never pushy. RAV4 for my needs. He was patient, knowledgeable, and never pushy. More

Saint at Sandy Springs Toyota made my Camry purchase incredibly easy and stress-free. He explained every feature clearly and helped me find the perfect trim. incredibly easy and stress-free. He explained every feature clearly and helped me find the perfect trim. More

I couldn’t be happier with my experience purchasing a Tacoma from Saint at Sandy Springs Toyota. He really knows his trucks and helped me choose the best configuration for my lifestyle. Saint was upfront Tacoma from Saint at Sandy Springs Toyota. He really knows his trucks and helped me choose the best configuration for my lifestyle. Saint was upfront, honest, and incredibly respectful throughout the process. More

Saint is the one to ask for. I recently bought a RAV4, and he made the entire experience enjoyable. He listened to what I needed, found the perfect trim, and explained all the sa I recently bought a RAV4, and he made the entire experience enjoyable. He listened to what I needed, found the perfect trim, and explained all the safety and tech features in a way that was easy to understand. More