Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick Toyota of Fayetteville
Fayetteville, NC
1,526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,526 Reviews of Rick Hendrick Toyota of Fayetteville
August 17, 2020
I had the best experience ever thanks to Emily Pruitt!! She was the best salesperson and Anthony Pruitt was the best finance person! Very professional She was the best salesperson and Anthony Pruitt was the best finance person! Very professional More
by MiMi
Employees Worked With
Emily Pruitt, Anthony Paige
August 14, 2020
The easiest and most pleasant car purchase ever. KJ was fantastic to deal with, he answered all my questions and took the time I needed to make sure I had the exact car I wanted. If you are in the market g fantastic to deal with, he answered all my questions and took the time I needed to make sure I had the exact car I wanted. If you are in the market go see him. Julian in the credit department was also great to work with. Thanks again! More
by Anawk
Employees Worked With
KJ Floyd, Julian Soto-Gomez
July 31, 2020
Tire Replacement Good Service, Very prompt. Called to follow-up when work was completed. I thought tire would cost about 125.00. I only had one tie replaced. Good Service, Very prompt. Called to follow-up when work was completed. I thought tire would cost about 125.00. I only had one tie replaced. More
by thorne.arlene
Employees Worked With
Rachelle Howell
July 28, 2020
Service on 07/27/2020 I dropped of my truck for service recently at this dealership. The dealership is where I purchased the vehicle in 2015. The service rep was very eff I dropped of my truck for service recently at this dealership. The dealership is where I purchased the vehicle in 2015. The service rep was very efficient and everyone at the dealership was helpful and courteous. More
by mmeaza
Employees Worked With
Austin Hartgrove
July 28, 2020
Hurry up and wait Made an appointment for 11:30 am, for an oil change and tire rotation, but the car wasn't ready until 2:30pm. What's the used of making an appointment Made an appointment for 11:30 am, for an oil change and tire rotation, but the car wasn't ready until 2:30pm. What's the used of making an appointment if I have to wait 3 hrs for an oil change? More
by guzmanc59
Employees Worked With
Can't remember the service rep name.
July 24, 2020
I was visit was really Great, had no problems at all. I'm looking forward to the future service. Victor was the service Representative that I work with. looking forward to the future service. Victor was the service Representative that I work with. More
by rickylambert
Employees Worked With
Victor, was outstanding to work with. In closing Victor was the only person that I work with. No complaints from 1-10 score 10 been the the highest. Victor, would get a 10., Rosa Codorette, Rachelle Howell
July 14, 2020
Over all the service was great. I’m thankful the associate was able to work with me and get labor cost down. Still waiting on parts associate was able to work with me and get labor cost down. Still waiting on parts More
by Justin.staedter
Employees Worked With
Alex. , Rosa Codorette, Rachelle Howell
July 14, 2020
Routine Maintenance on Vehicle Experience was great....prompt and friendly service! Did not have to wait long before being acknowledged and vehicle was even washed and cleaned. Will Experience was great....prompt and friendly service! Did not have to wait long before being acknowledged and vehicle was even washed and cleaned. Will definitely recommend to others. More
by dparatrooper2002
Employees Worked With
Chris
July 07, 2020
Rick Hendrick Toyota is a great place to buy a car or truck and all our cars have the service package. This is the only place that does work on our vehicles. Always dependable. truck and all our cars have the service package. This is the only place that does work on our vehicles. Always dependable. More
by Ranger 1-90
Employees Worked With
Victor nesbitt, Rosa Codorette, Rachelle Howell
June 06, 2020
Service Manager Chris was exceptional - issue solved Most of the maintenance on my 2016 Prius have been done at Rick Hendrick Toyota Scion. My experience has been good, but I have to say the service pro Most of the maintenance on my 2016 Prius have been done at Rick Hendrick Toyota Scion. My experience has been good, but I have to say the service provided by Chris Knoble and the service technician was exceptional. They made it worth my while to travel from Raleigh to Fayetteville. Problem solved. More
by stevep
Employees Worked With
Chris Knoble
