
Rick Hendrick Toyota of Fayetteville
Fayetteville, NC
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1,442 Reviews of Rick Hendrick Toyota of Fayetteville
Salesman friendly not pushy Great experience with salesman approval process quick. But finance person to pushy regarding extended warranty. Kept trying to get us to purchase warr Great experience with salesman approval process quick. But finance person to pushy regarding extended warranty. Kept trying to get us to purchase warranty even though I said would push payments to more than my budget would allow. More
2019 Tundra, great buying experience Luis was very helpful throughout the purchase of the vehicle. This was my fourth vehicle from Hendricks and they have gone above and beyond each time. Luis was very helpful throughout the purchase of the vehicle. This was my fourth vehicle from Hendricks and they have gone above and beyond each time. More
Service Department not so great I brought my Lexus here on December 27 for an oil change and flat tire repair. Two days later my tire starts to leak air again. Rather than taking th I brought my Lexus here on December 27 for an oil change and flat tire repair. Two days later my tire starts to leak air again. Rather than taking the tire off to check for a nail they just put air in it. The customer service rep seemed so pressed to get me to buy new tires instead of addressing the issue I presented to him. I'm used to the superb service that I have received from various Lexus dealerships throughout over the years. This was my first time having my car serviced at any place other than Lexus and it will be my last. I'll make the trip to the Lexus dealership in Raleigh from here on out. More
Service Department My experience was fast and the service agent was very attentive and helpful. My experience was great. I will be returning as I have for years. My experience was fast and the service agent was very attentive and helpful. My experience was great. I will be returning as I have for years. More
Rolling out with a Camry Gabrie Morgan was able to deliver a superlative compromise between cost and efficiency, in regard to my new purchase. Mr. Morgan was cordial, not incl Gabrie Morgan was able to deliver a superlative compromise between cost and efficiency, in regard to my new purchase. Mr. Morgan was cordial, not inclined to high pressure tactics, and worked with me every step of the way to ensure I had the best deal in Fayetteville. This was after I went to several dealerships in the area. I highly recommend working with Mr. Morgan. Ms. Murphy in finance was also outstanding and to work with, as well as the general manager Nicollei. More
Buying a car Customer service was excellent. Luis went above and beyond to help me. My credit is not the greatest but he help me leave in a 2019 Toyota Corolla and Customer service was excellent. Luis went above and beyond to help me. My credit is not the greatest but he help me leave in a 2019 Toyota Corolla and stayed within my price range. More
Working with Cutomer I was originally given some incorrect information over the internet about a car being there, but they made it right when I got there and had to look I was originally given some incorrect information over the internet about a car being there, but they made it right when I got there and had to look at another car. More
Short and sweet Your service person was very nice, friendly and service was completed quickly and everything was done correctly. Sorry I can’t remember serviceman nam Your service person was very nice, friendly and service was completed quickly and everything was done correctly. Sorry I can’t remember serviceman name but I would ask for him again at next service recall. More
The provided a great oil and car maintenance service Ken Witt helped me at the dealership to ensure my oil and maintenance service was top notch. I appreciate the way he greeted me and took care of my ne Ken Witt helped me at the dealership to ensure my oil and maintenance service was top notch. I appreciate the way he greeted me and took care of my needs. Thanks Ken! More
Great Deal on a new RAV 4 and Excellent Service! This week we visited Rick Hendrick Toyota Fayetteville to buy a new vehicle as our holiday gift. We've always had great service for our Corolla thank This week we visited Rick Hendrick Toyota Fayetteville to buy a new vehicle as our holiday gift. We've always had great service for our Corolla thanks to Chris Knoble and Austin Hartgrave in Service and Maintenance. Our first consideration was Rick Hendrick. Our sales representative was Matthew Quinn. He gave us a great deal on a RAV 4 Limited. We appreciate his professionalism and knowledge. Thank you Chris Knoble, Austin Hartgrave, Matthew Quinn and the Rick Hendrick Toyota Fayetteville team! More