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Rick Hendrick Toyota of Fayetteville

Fayetteville, NC

5.0
1,442 Reviews

1969 Skibo Rd

Fayetteville, NC

28314

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1,442 Reviews of Rick Hendrick Toyota of Fayetteville

January 05, 2019

Salesman friendly not pushy Great experience with salesman approval process quick. But finance person to pushy regarding extended warranty. Kept trying to get us to purchase warr More

by Stmatauai
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew
Jan 08, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Stmatauai, it's experiences like yours that really keep us motivated!

January 01, 2019

2019 Tundra, great buying experience Luis was very helpful throughout the purchase of the vehicle. This was my fourth vehicle from Hendricks and they have gone above and beyond each time. More

by Freefall200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Salazar
Jan 02, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Freefall200, we are so pleased you enjoyed your visit to Rick Hendrick Toyota of Fayetteville!

December 31, 2018

Service Department not so great I brought my Lexus here on December 27 for an oil change and flat tire repair. Two days later my tire starts to leak air again. Rather than taking th More

by mgood
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Kassim
Jan 02, 2019 -

Rick Hendrick Toyota of Fayetteville responded

We appreciate you taking time to leave us a reivew and would love the opportunity to discuss your experience further. At your convenience please reach out to Rachelle Howell at 910-860-8575. We look forward to hearing from you soon.

December 29, 2018

Service Department My experience was fast and the service agent was very attentive and helpful. My experience was great. I will be returning as I have for years. More

by Ava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Nesbitt
Jan 02, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Ava, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Toyota of Fayetteville!

December 29, 2018

Rolling out with a Camry Gabrie Morgan was able to deliver a superlative compromise between cost and efficiency, in regard to my new purchase. Mr. Morgan was cordial, not incl More

by Gcaquias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Murphy
Jan 02, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Gcaquias, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Toyota of Fayetteville.

December 29, 2018

Buying a car Customer service was excellent. Luis went above and beyond to help me. My credit is not the greatest but he help me leave in a 2019 Toyota Corolla and More

by New carowner.bcj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 02, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Hi New Carowner.bcj, thank you for taking the time to leave a review for us at Rick Hendrick Toyota of Fayetteville. We're happy we could meet your expectations!

December 27, 2018

Working with Cutomer I was originally given some incorrect information over the internet about a car being there, but they made it right when I got there and had to look More

by RAV 4 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed in finance, I think salepeson was Antonio, I can't remember and his manager. All were very helpful.
Jan 02, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Rav 4 Owner, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Toyota of Fayetteville!

December 27, 2018

Short and sweet Your service person was very nice, friendly and service was completed quickly and everything was done correctly. Sorry I can’t remember serviceman nam More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember name, Rachelle Howell
Jan 02, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Carguy, we're glad you had such a wonderful experience with us!

December 23, 2018

The provided a great oil and car maintenance service Ken Witt helped me at the dealership to ensure my oil and maintenance service was top notch. I appreciate the way he greeted me and took care of my ne More

by ABC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Witt
Jan 02, 2019 -

Rick Hendrick Toyota of Fayetteville responded

Abc, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 22, 2018

Great Deal on a new RAV 4 and Excellent Service! This week we visited Rick Hendrick Toyota Fayetteville to buy a new vehicle as our holiday gift. We've always had great service for our Corolla thank More

by M&M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Knoble, Austin Hartgrave, Matthew Quinn
Jan 02, 2019 -

Rick Hendrick Toyota of Fayetteville responded

M&m, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Toyota of Fayetteville!

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