Rick Hendrick Toyota of Fayetteville

Extremely Proffessional This was the best experience I've had with a dealership in over 9 years of purchasing vehicles. Gabrie Morgan and his sales manager gave me an exemple This was the best experience I've had with a dealership in over 9 years of purchasing vehicles. Gabrie Morgan and his sales manager gave me an exemplerary experience with Rick Toyota. They put the customer first, and make sure they are meeting your needs. They worked with me for 2 days to help me with a vehicle and still they remain professional and unbothered by my indecisiveness. Great customer service! More

Salesman friendly not pushy Great experience with salesman approval process quick. But finance person to pushy regarding extended warranty. Kept trying to get us to purchase warr Great experience with salesman approval process quick. But finance person to pushy regarding extended warranty. Kept trying to get us to purchase warranty even though I said would push payments to more than my budget would allow. More

2019 Tundra, great buying experience Luis was very helpful throughout the purchase of the vehicle. This was my fourth vehicle from Hendricks and they have gone above and beyond each time. Luis was very helpful throughout the purchase of the vehicle. This was my fourth vehicle from Hendricks and they have gone above and beyond each time. More

Service Department not so great I brought my Lexus here on December 27 for an oil change and flat tire repair. Two days later my tire starts to leak air again. Rather than taking th I brought my Lexus here on December 27 for an oil change and flat tire repair. Two days later my tire starts to leak air again. Rather than taking the tire off to check for a nail they just put air in it. The customer service rep seemed so pressed to get me to buy new tires instead of addressing the issue I presented to him. I'm used to the superb service that I have received from various Lexus dealerships throughout over the years. This was my first time having my car serviced at any place other than Lexus and it will be my last. I'll make the trip to the Lexus dealership in Raleigh from here on out. More

Service Department My experience was fast and the service agent was very attentive and helpful. My experience was great. I will be returning as I have for years. My experience was fast and the service agent was very attentive and helpful. My experience was great. I will be returning as I have for years. More

Rolling out with a Camry Gabrie Morgan was able to deliver a superlative compromise between cost and efficiency, in regard to my new purchase. Mr. Morgan was cordial, not incl Gabrie Morgan was able to deliver a superlative compromise between cost and efficiency, in regard to my new purchase. Mr. Morgan was cordial, not inclined to high pressure tactics, and worked with me every step of the way to ensure I had the best deal in Fayetteville. This was after I went to several dealerships in the area. I highly recommend working with Mr. Morgan. Ms. Murphy in finance was also outstanding and to work with, as well as the general manager Nicollei. More

Buying a car Customer service was excellent. Luis went above and beyond to help me. My credit is not the greatest but he help me leave in a 2019 Toyota Corolla and Customer service was excellent. Luis went above and beyond to help me. My credit is not the greatest but he help me leave in a 2019 Toyota Corolla and stayed within my price range. More

Working with Cutomer I was originally given some incorrect information over the internet about a car being there, but they made it right when I got there and had to look I was originally given some incorrect information over the internet about a car being there, but they made it right when I got there and had to look at another car. More

Short and sweet Your service person was very nice, friendly and service was completed quickly and everything was done correctly. Sorry I can’t remember serviceman nam Your service person was very nice, friendly and service was completed quickly and everything was done correctly. Sorry I can’t remember serviceman name but I would ask for him again at next service recall. More

The provided a great oil and car maintenance service Ken Witt helped me at the dealership to ensure my oil and maintenance service was top notch. I appreciate the way he greeted me and took care of my ne Ken Witt helped me at the dealership to ensure my oil and maintenance service was top notch. I appreciate the way he greeted me and took care of my needs. Thanks Ken! More