Rick Hendrick Toyota of Fayetteville

Outstanding service! Thank you Chris Knoble for your outstanding and consistent service. Also, thank you Han for doing such a thorough and first class job as our mechanic Thank you Chris Knoble for your outstanding and consistent service. Also, thank you Han for doing such a thorough and first class job as our mechanic. Han, you saved us from a certain tragic accident by finding and showing us the shoddy and faulty work a local mechanic did for us in trying to repair our car. Han found a loose caliper that was not put on properly and a damaged CV axle that was also not installed properly. We learned our lesson and will only use Hendrick Toyota for all of our car repairs! More

Professional and Smoothly Business Proceess! I truly appreciate the car buy process at Rick Hendrick Toyota. I recommend it to my family, friends and coworkers. Thank you Harrison and Rosa to mak I truly appreciate the car buy process at Rick Hendrick Toyota. I recommend it to my family, friends and coworkers. Thank you Harrison and Rosa to make it a positive experience! More

A good experience They need to update the prices in the website . Two different prices between website and dealer. Need to improve in this. Improve the long of the visi They need to update the prices in the website . Two different prices between website and dealer. Need to improve in this. Improve the long of the visit More

Great customer service The sales associates were super friendly and greeted everyone and knew a lot about the vehicles and features. Really helpful and really courteous tow The sales associates were super friendly and greeted everyone and knew a lot about the vehicles and features. Really helpful and really courteous towards everyone. More

Exeptional Experience Greeted by salesman Luis Salazar and we started looking for what I was interested in seeing. Found a vehicle I was interested in trading my Tundra for Greeted by salesman Luis Salazar and we started looking for what I was interested in seeing. Found a vehicle I was interested in trading my Tundra for and Luis was very helpful and understanding in the process. We had an excellent experience, and the entire process did not take too long. Luis was very attentive to make sure we were pleased with our choice. More

Buying experience Entered the dealership with a certain budget and Harrison, my sales associate, was able to work with me to get me a new Corolla and stay within my bu Entered the dealership with a certain budget and Harrison, my sales associate, was able to work with me to get me a new Corolla and stay within my budget. More

Great and humble salesman, best deal. The overall experience that my spouse and I had encountered in this dealership was outstanding as expected, we had a great salesman helping us out thr The overall experience that my spouse and I had encountered in this dealership was outstanding as expected, we had a great salesman helping us out throughout the process of chosing a new truck and not to mention the deal we had received was great, so great! This is the 3rd vehicle we have bought here and I highly recommend it. More

Personal Buyer Purchasing Advocate Our visit to the dealership was unplanned. We were in the early stages of looking for a vehicle, but were in no hurry. From the moment we met with Our visit to the dealership was unplanned. We were in the early stages of looking for a vehicle, but were in no hurry. From the moment we met with Chelsea, we felt like we had a personal purchasing advocate working with us. She was interested in our needs, and always tracked what we liked and didn't like as to features and pricing. Chelsea worked with us through the entire process and made the entire experience a pleasure. We were not committed to purchasing anything on that day, but Chelsea work us through all of our needs and concerns. I felt as though we brought along our personal advocate to shop with us. This attention to detail and customer extended through the entire staff we met that day. From the sales management to the finance processing, the entire experience was focused on customer service. It was a pleasure doing business with Rick Hendrick Toyota and highly recommend you include them on your list on your next vehicle shopping experience. More

Customer service at its best! Chelsea did an amazing job letting us test drive vehicles! Easy, quick, and we purchased at Tundra! Amazing job Chelsea! Never thought purchasing a ne Chelsea did an amazing job letting us test drive vehicles! Easy, quick, and we purchased at Tundra! Amazing job Chelsea! Never thought purchasing a new vehicle would be so easy! Ted and Shae are amazing as well! More

A great experience! I had been looking for the car that had the features I wanted at a great price. I went to Rick Hendricks. At first it was a little rough because it I had been looking for the car that had the features I wanted at a great price. I went to Rick Hendricks. At first it was a little rough because it was crowded and I had an appointment that did not happen but Ryan felt so bad because I waited that he offered me an overnight rental for a 2011 Chevy Equinox. In those 24 hours, I fell in love with the vehicle. Ethan helped me the rest of the way to get the monthly price I wanted with gap insurance included. He was patient and understanding with my energetic 5 year old daughter as well. All the staff were really nice and I highly recommend anybody that wants a car to include them in the list of place you visit. Thank you Ethan, Ryan and the staff at Rick Hendricks for a great experience! More