
Rick Hendrick Toyota of Fayetteville
Fayetteville, NC
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1,429 Reviews of Rick Hendrick Toyota of Fayetteville
Recently visited the service department for an oil change and tire rotation. Harrison was a pleasure to work with. He took great care of me and was very friendly. They were quick and efficient. I will contin and tire rotation. Harrison was a pleasure to work with. He took great care of me and was very friendly. They were quick and efficient. I will continue to have my vehicles taken care of here! More
The most unprofessional and dishonest service department. The requested maintenance services were done poorly; other services were listed as completed but were not done at all. When confronted about the se The requested maintenance services were done poorly; other services were listed as completed but were not done at all. When confronted about the service and the discrepancy between the bill and what had actually been done, the“service advisors” lied and then when confronted about their dishonesty, I was invited to speak with the manager who conveniently had already left for the day. What promised a call back, but was never contacted. I followed up in person and met with the service manager. To his credit, the manager attempted to make things right by having the services that were not originally performed done, but I have lost any faith and trust in this dealership. Routine maintenance should not require multiple visits, and I no longer have confidence that any maintenance/repairs would be done completely and without taking shortcuts. More
Allen Hartgrove is awesome! He went above and beyond to make sure we got the car we wanted and a FANTASTIC price! Would give him 10 stars if I could! He went above and beyond to make sure we got the car we wanted and a FANTASTIC price! Would give him 10 stars if I could! More
Toyota Service Department Service Technician Ken Witt is a very knowledgeable about my vehicle and he let's me know when specific maintenance is due. My Camry is a 2007 and is in great shape. I will not t a very knowledgeable about my vehicle and he let's me know when specific maintenance is due. My Camry is a 2007 and is in great shape. I will not take my car anywhere else! More
If you are looking for a new car, Rick Hendrick Toyota is the place to go! Jakob was able to find the vehicle I was looking for and they gave more than their competitors for my trade! the place to go! Jakob was able to find the vehicle I was looking for and they gave more than their competitors for my trade! More