Back

Rick Hendrick Toyota of Fayetteville

Fayetteville, NC

5.0
1,442 Reviews

1969 Skibo Rd

Fayetteville, NC

28314

Directions

By Type

1,442 Reviews of Rick Hendrick Toyota of Fayetteville

March 31, 2021

I went in not really knowing what I wanted with a difficult trade-in and extenuating circumstances. My salesperson, Emily, helped me figure out what I actually wanted. The manager, Charles, worked More

by laura.a.long.96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, Charles, Anne
Apr 09, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Laura.a.long.96, thank you so much for your high rating!

March 29, 2021

Alex in the service department helped me with my car repairs in such a professional manor. I appreciate the services provided and will spread the word! More

by ARH3218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 30, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Hello Arh3218, thank you; we appreciate your feedback!

March 25, 2021

Service was under an hour. Advisor Eliseo Rodriguez was excellant and a pleasure to talk to. Clean and neat waiting area and pleasant atmosphere. Was easy to call and schedule the appointment. Scheduler More

by Philandrews848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eliseo Rodriguez
Mar 26, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Philandrews848, we are so happy to read such a great review about Rick Hendrick Toyota of Fayetteville!

March 09, 2021

My experience at Rick Hendrick’s Toyota of Fayetteville was top notch! Everyone was so helpful and polite. I can’t say enough good things about Stephen Majka. The customer service he provided me is what w More

by Rebecca Forchic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Majka
Mar 10, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Rebecca Forchic, we're so glad that we were able to go above and beyond your expectations!

March 01, 2021

Will smith is Awesome he sold me and my friend a vehicle ill be sure toy come and see him when my daughter needs a car. More

by Quinten26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachelle Howell
Mar 01, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Quinten26, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Toyota of Fayetteville.

February 27, 2021

Most amazing experience I’ve had at any dealer ship. Staff extremely friendly and very knowledgeable. He helped us find exactly what we were looking for and get us a monthly payment we wanted. More

by Fmorf4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachelle Howell
Mar 01, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Fmorf4, we're so glad that we were able to go above and beyond your expectations!

February 06, 2021

Did a very good job changing my oil and inspecting my car. The staff was Very friendly and informative. I will be taking my car there in the future. More

by Mbeansnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory
Feb 07, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Mbeansnow, we're so glad that we were able to go above and beyond your expectations!

January 29, 2021

I've been to this dealer on a few occasions, they're service isn't the top but doable. Last month they installed new tires on car. When traveling I95 the car started vibration and shaking. Took it to More

by cameron15807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Feb 01, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Hello Cameron15807, thank you; we appreciate your feedback! Please reach out to us at 910-860-8575 if there is anything we can do for you.

Feb 08, 2021 -

cameron15807 responded

Train your team on customer service. This was the second time in as many months. If I have to have my car serviced after leaving your center there's no need to return.

January 14, 2021

Rachelle, thank you so much for your service. You made my experience very pleasant and easy. You were very pleasant and professional! What a great experience!!! More

by Juliet Karanja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachelle Howell
Jan 18, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Juliet Karanja, we are so pleased you enjoyed your visit to Rick Hendrick Toyota of Fayetteville!

January 06, 2021

I had an amazing experience. I really am looking forward to coming back. Everyone was kind, considerate, and professional. I highly recommend them to everyone! More

by Tiigooden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosa Codorette, Rachelle Howell
Jan 07, 2021 -

Rick Hendrick Toyota of Fayetteville responded

Tiigooden, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Toyota of Fayetteville!

...
99
...