Rick Hill Imports, Inc.
Kingsport, TN
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beyond the call to help Very friendly and knowledgeable..Nice clean facility. friendly helpful employees I would recommend this service department. Only thing I did"t like wa Very friendly and knowledgeable..Nice clean facility. friendly helpful employees I would recommend this service department. Only thing I did"t like was length of time to get the appointment. More
Roadtest and Purchase of S 550 MB Negotiations stage was slow, but final paperwork stage went quickly. Test drive went well with salesman giving us free reign to fully test the vehicle Negotiations stage was slow, but final paperwork stage went quickly. Test drive went well with salesman giving us free reign to fully test the vehicle. More
it was a good experiene I was able to get an appointment in a timely manner and job was completed in a timely manner. I especially like dealing with Jenny!!! I was able to get an appointment in a timely manner and job was completed in a timely manner. I especially like dealing with Jenny!!! More
Wonderful experience We had a great experience because our salesperson Katey Harris was just amazing. She was very patient and knowledgeable. The business department also We had a great experience because our salesperson Katey Harris was just amazing. She was very patient and knowledgeable. The business department also did an excellent job. More
quick professional service Kept me updated on the status of my service. Once it was completed got a Phone Call and email confirming the service work was completed. very profes Kept me updated on the status of my service. Once it was completed got a Phone Call and email confirming the service work was completed. very professional been pleased with the service from this dealership from the Sales Process to the Service Process. would buy my next care from them More
Porsche Service Top notch knowledge and customer service from the management team at Rick Hill. A review of past maintenance by Jeff discovered no need to do another Top notch knowledge and customer service from the management team at Rick Hill. A review of past maintenance by Jeff discovered no need to do another cabin air filter change this time, which resulted in a cost savings for me :) Always a pleasure to take my vehicles there for work. More
A quiet place to sit. As always the service girls, Jennifer and the other lady are nice as they can be. So helpful and polite even in situations I couldn't be. I have hear As always the service girls, Jennifer and the other lady are nice as they can be. So helpful and polite even in situations I couldn't be. I have heard some not so nice customers. The waiting area is clean comfortable and quiet. nice place to wait a minute or few on your car. I don't have to go to a different area to pay and my car is clean and waiting under the drive thru for me rain or shine. Thanks!!!! Michele Moore More
Quick and efficient Customer Service Representative was super. Courteous and fast. Service performed quickly and actually washed the windows inside of the car. Good Job. Customer Service Representative was super. Courteous and fast. Service performed quickly and actually washed the windows inside of the car. Good Job. Looking forward to future trips being equal to this one. More
Completely satisfied customer Excellent honest service completely satisfied would highly recommended this dealership to family and friends .all of the work was completed on time wi Excellent honest service completely satisfied would highly recommended this dealership to family and friends .all of the work was completed on time without delay thanks More
Used car purchase We have purchased a new Porsche, a new Mercedes, and two used Mercedes from Bill Woods. We highly recommend Mr. Woods and Rick Hill Imports. We have purchased a new Porsche, a new Mercedes, and two used Mercedes from Bill Woods. We highly recommend Mr. Woods and Rick Hill Imports. More