Rick Hill Imports, Inc.

New tire I always feel like I get the best possible service from this dealership and I would hope that this will continue for many years to come. I am sure it I always feel like I get the best possible service from this dealership and I would hope that this will continue for many years to come. I am sure it will. More

excellent service and attention to my Mercedes Your have the best service manager in the business.....you can ask him any question about an issue with a Mercedes and he can tell you the probable is Your have the best service manager in the business.....you can ask him any question about an issue with a Mercedes and he can tell you the probable issue and he is correct every time. Pays attention when I am explaining my problems.....great with people all the time....and a dedicated employee to the Dealership...worries about the other employees....best service department i have ever visited. and the 2 ladies that work under him are just great....so helpful...all around great staff....and your sales team....Buddy Babb sold me 2 Mercedes in one week several years ago....amazing place, RICH HILL IMPORTS... More

Seamless Very efficient. The transaction was handled quickly and precisely. The entire staff was very professional. The employees made sure that all questions Very efficient. The transaction was handled quickly and precisely. The entire staff was very professional. The employees made sure that all questions were answered and that we were completely satisfied. More

Service and purchase The service department goes out of their way to take care of me. I was having trouble with my 2014 Porsche Cayenne and decided to trade it instead of The service department goes out of their way to take care of me. I was having trouble with my 2014 Porsche Cayenne and decided to trade it instead of doing the repairs. I love my 2019 Porsche Cayenne. Jerry and Mike took really good care of me More

Excellent customer service and vehicle service Over the last 30 or so years that I have been taking my Porsches To Rick Hill they have never disappointed. The service has been excellent, customer Over the last 30 or so years that I have been taking my Porsches To Rick Hill they have never disappointed. The service has been excellent, customer service is always spot on, and sales representatives have been extremely informative and helpful. More

BMW Service visit Staff was courteous, helpful, and prompt. Even though I was late for my appointment, I received a warm welcome with the assurance that my vehicle wo Staff was courteous, helpful, and prompt. Even though I was late for my appointment, I received a warm welcome with the assurance that my vehicle would be finished by end of day. A call was placed to let me know that the work was completed. This was helpful in planning the return visit. More

tail light service My tail light was showing an error message. It was diagnosed quickly and a new tail light ordered. The service person explained things very thorough My tail light was showing an error message. It was diagnosed quickly and a new tail light ordered. The service person explained things very thoroughly. Car was washed before I left. More

Great Service, Friendly Staff Jeff and "Sam" offer the patience and skills to explain the service process. Work is timely and correct. Although a loner vehicle was available, the Jeff and "Sam" offer the patience and skills to explain the service process. Work is timely and correct. Although a loner vehicle was available, the service was fast enough to negate the need. More

Friendly and Prompt Service It was time for a scheduled maintenance on my vehicle and upon arrival at the service center I was immediately greeted by Jeff where he went to work It was time for a scheduled maintenance on my vehicle and upon arrival at the service center I was immediately greeted by Jeff where he went to work getting my paperwork etc in order so that my service could get underway. The work was done right and in a very timely manner so I was really pleased with that. I can't say enough about Jeff and his courteous  approach he has with folks and also his willingness to answer any questions I might have. So thanks to the folks in the service department!!!! RC More

Excellent customer service. Best on the market. Honest dealership that actually cares about customer service ! Mike Fraysier, Jerry Godsey, Steve York, Christa Holloway and Adam are awesome to work Honest dealership that actually cares about customer service ! Mike Fraysier, Jerry Godsey, Steve York, Christa Holloway and Adam are awesome to work with and I would recommend this dealership to anyone looking for a BMW or Porsche. More