Rick Hill Imports, Inc.
Kingsport, TN
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Great Friendly Service always professional, follow up on appointments and as well as a call to let me know my service was complete and what was done appointments and as well as a call to let me know my service was complete and what was done More
Christa Holloway is the greatest service manager I have ever dealt with. She is very courteous and seeks to understand the issue. Customer focused. Pleasurable. ever dealt with. She is very courteous and seeks to understand the issue. Customer focused. Pleasurable. More
Was very pleasant and professional, would recommend to anyone! Great, Great, Great, Great, Great Dealership!!! Exactly as you would expect from an upscale dealership anywhere!!! anyone! Great, Great, Great, Great, Great Dealership!!! Exactly as you would expect from an upscale dealership anywhere!!! More
The young lady at the desk, Christa was extremely nice. I had scheduled an oil change and was told it was time for a break flush, but was a little confused when I got my bill because it says I requested it, had scheduled an oil change and was told it was time for a break flush, but was a little confused when I got my bill because it says I requested it, and I didn’t. Overall great service, really liked Christa, she was very kind More
Appointment was timely, easier to do on the phone than on line. The communication with Christa was timely. The repair work was done on time and at the price quoted. Thank you. line. The communication with Christa was timely. The repair work was done on time and at the price quoted. Thank you. More
I had to have a 4pm appt. They got my X3 right in and got the oil changed promptly. This is the 1st time they didn’t wash my vehicle, but the late appt was most likely the reason. Understandable. the oil changed promptly. This is the 1st time they didn’t wash my vehicle, but the late appt was most likely the reason. Understandable. More
Excellent service and the work was completed quickly. Very personable and friendly. I recommend anyone that needs service to proceed to Rick Hill BMW. Top notch. Very personable and friendly. I recommend anyone that needs service to proceed to Rick Hill BMW. Top notch. More
Always has been happy with the buying and service experience from this dealership. The only recent experience is that it is getting really hard to talk to somebody over the phone. This difficulty is experience from this dealership. The only recent experience is that it is getting really hard to talk to somebody over the phone. This difficulty is more on the BMW side. I have both BMW and MBENZ cars. More