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Rick Hill Imports, Inc. - Service Center

Kingsport, TN

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186 Reviews

186 Reviews of Rick Hill Imports, Inc. - Service Center

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March 02, 2020

Oil change for Porsche Everything was taken care of quickly. I was given a ride to my office so I could get some work done while the car was being serviced. More

by porschetn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christa
March 01, 2020

Couldn’t be any happier with the recent repair work I had done on my 911S. Jeff did an excellent job keeping me informed and dealing with my warranty company.. Adam did great work getting the problem diagnos More

by Rob
Recommend Dealer
Yes
Employees Worked With
Jeff and Adam
February 28, 2020

Rick Hill BMW Service Center Jeff Wilson is the best Service Rep! He always makes my service appts enjoyable and hassle-free. I’ll keep coming back for service at Rick Hill BMW. More

by Patwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wilson
February 22, 2020

Always a pleasure to visit the nice folks at Rick Hill! The service department always takes great care of you and the service is always done well and done right the first time. Wouldn’t take my cars anywhe More

by CarlJ
Recommend Dealer
Yes
Employees Worked With
Jeff Wilson
February 21, 2020

Excellent service. My appointment was for 7:30 and I said I needed to be done by 9:15. I got the car at 9:17 More

by Nehring
Recommend Dealer
Yes
Employees Worked With
Young lady who was very helpful
February 20, 2020

Rick Hill the Best We own 2 BMWs and 1 Mercedes and 1 Porsche all bought from Rick Hill Imports. They always go above and beyond for their Customers. More

by rockyriver74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The 2 Lady Service Writers
February 19, 2020

Good people. Good service. There was a factory recall on a steering issue on my GLE 350. The repair took several hours and the dealership provided me a car to drive. The folk More

by rcviers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Jeanie, and her assistant
February 15, 2020

Couldn't ask for anyone nicer than Jeff. He always goes Couldn't ask for anyone nicer than Jeff. He always goes out of his way to be helpful and make sure everything is done right. More

by Maggie Skeens
Recommend Dealer
Yes
Employees Worked With
Jeff
February 13, 2020

Service for a Factory Recall Service Reps were knowledgeable, friendly and efficient. This was my first visit to this dealership as a BMW owner because my car was purchased elsew More

by mlf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery and Christa
February 08, 2020

I enjoyed my experience when I purchased a 2018 X5 That experience has continued in the service area a great place to do business would highly recommend More

by tomfost
Recommend Dealer
Yes
Employees Worked With
Sam and Krista
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