Rick Hill Imports, Inc. - Service Center
Kingsport, TN

186 Reviews of Rick Hill Imports, Inc. - Service Center
Great job for a service request without an appointment. I did not have an appointment and they went out of their way to take care of me with a very short wait time. did not have an appointment and they went out of their way to take care of me with a very short wait time. More
The process of getting my car serviced today was seamless. I arrived early, taken right in, everything was done quickly and I was out early! Thank you. seamless. I arrived early, taken right in, everything was done quickly and I was out early! Thank you. More
this was my first time had to take my mercedes there a recall on my airbags also had new brake pads installed the lady in service was great thank you recall on my airbags also had new brake pads installed the lady in service was great thank you More
They are always easy to work with when I take my BMW in for service! I appreciate their kindness! I have always been pleased with the service and kindness of the employees! for service! I appreciate their kindness! I have always been pleased with the service and kindness of the employees! More
Jeff and the technician Made it Happen! They worked me in, showed me the problem and then we t to work to get the parts in the next day. Then they arranged to get my auto to me as I was not able to get to in, showed me the problem and then we t to work to get the parts in the next day. Then they arranged to get my auto to me as I was not able to get to it. Much better service than a few years ago! More
I had an early service appointment. Service department personnel were courteous, informative and friendly. I waited in their lobby while the service was performed and service was completed on time. personnel were courteous, informative and friendly. I waited in their lobby while the service was performed and service was completed on time. More
Staff was very courteous, efficient, and friendly. I was provided a nice loaner car to drive. The work was done quickly, and communication was excellent. Definitely a five star experience. provided a nice loaner car to drive. The work was done quickly, and communication was excellent. Definitely a five star experience. More
Great on time service! Always pleasant and friendly. Great facilities and staff. Work completed on time. A great place for sales and service. Fixed recalls. Great facilities and staff. Work completed on time. A great place for sales and service. Fixed recalls. More
Rick HillImports always offers convenient scheduling of maintenance, quality work and great customer service. That is why we continue to buy and service all of our BMWs from Rick Hill Imports. maintenance, quality work and great customer service. That is why we continue to buy and service all of our BMWs from Rick Hill Imports. More
Pleasant and friendly staff; we were provided with a loaner car to use while our car was being fixed ( regular check and a recall service ) ; extraordinary service loaner car to use while our car was being fixed ( regular check and a recall service ) ; extraordinary service More