Rick Hill Imports, Inc. - Service Center

The service advisor Jeff Wilson does an outstanding job and recognized two Recalls on my vehicle on my last visit. He ordered the parts and they were there ready to be installed when I went in for my annua and recognized two Recalls on my vehicle on my last visit. He ordered the parts and they were there ready to be installed when I went in for my annual maintenance. The Porsche mechanic William was diligent in his efforts to take care of the recalls and perform my annual maintenance. Pleased with the service I received and appreciate the fact that team is always looking to take care of my needs. More

Diagnosed and fixed my bmw very quickly very good communication and got my vehicle done efficiently and cost was very comparable to others. Thank you communication and got my vehicle done efficiently and cost was very comparable to others. Thank you More

From reception to delivery of vehicle, always great service. I've been going to Tick Hill BMW now for seven years and have never been disappointed. service. I've been going to Tick Hill BMW now for seven years and have never been disappointed. More

Writers were very nice and considerate as well as helpful. Shuttle driver was awesome. Technician took time to discuss work done and such. Place was clean and well designed and overall the experience helpful. Shuttle driver was awesome. Technician took time to discuss work done and such. Place was clean and well designed and overall the experience was great, expensive but great. More

The Service Dept staff was very friendly and helpful. The technician explained to me what he was doing in understandable terms. I was impressed with how clean the garage work area was. The technician explained to me what he was doing in understandable terms. I was impressed with how clean the garage work area was. More

Jeff was very helpful and understanding. He offered to pick up my car and bring it to the dealer. Everything was completed satisfactorally. They always do a great job pick up my car and bring it to the dealer. Everything was completed satisfactorally. They always do a great job More

My full service was completed in a timely fashion.... the troubleshooting was excellent and i was furnished an estimate for repairs...thanks again Ray Rose the troubleshooting was excellent and i was furnished an estimate for repairs...thanks again Ray Rose More

Takes the time to explain any repairs that were done. The people in the service department are always courteous and helpful when asked questions about service The people in the service department are always courteous and helpful when asked questions about service More

No complaint here, appreciate the good service. While I was waiting Steve York talked with me about the history of BMW and all the great reasons to own a BMW. I was surprised this gentleman knew I was just was waiting Steve York talked with me about the history of BMW and all the great reasons to own a BMW. I was surprised this gentleman knew I was just waiting for service but Steve went out of his way to make me feel at home. My next purchase will be through Steve York for a new BMW. Great person, staff members like Steve is what gives a company a positive image among its competitors and the public eye. Thank you, Jimmy Sale More

Great to dealer to work with and very reasonable. Service advisors helped schedule my appointment with no problem. I will plan on to return next time. advisors helped schedule my appointment with no problem. I will plan on to return next time. More