Rick Hill Imports, Inc. - Service Center

Out of State but Needed Servicing I brought my 2017 GLC 300 in for service and was treated with the utmost courtesy. The service was completely quickly. In this age of COVID-19, all I brought my 2017 GLC 300 in for service and was treated with the utmost courtesy. The service was completely quickly. In this age of COVID-19, all of the staff and other customers wore masks, which I greatly appreciated, and the steering wheel and driver’s seat had been covered in removable plastic so that no else else was in physical contact with the things I would touch. Thank you for taking good care of my car...and of me! More

Always treated like family! I like Rick Hill Mercedes. I keep buying cars from them because of the excellent Service Department. The sales staff is good and knowledgeable, but th I like Rick Hill Mercedes. I keep buying cars from them because of the excellent Service Department. The sales staff is good and knowledgeable, but the Service Group keep me coming back! More

I live out of state but bought my 2020 Mercedes from Rick Hill imports. Since my service from the sales staff was so good I travel back to Rick Hill Imports for all maintenance needs. After having tried othe Hill imports. Since my service from the sales staff was so good I travel back to Rick Hill Imports for all maintenance needs. After having tried other dealerships I find that Rick Hill is the best! It’s worth the drive. More

Quick and personable service on a holiday weekend (Friday). I had some difficulty getting through via phone, but my experience was excellent once I was able to speak with someone on the phone. The level of ser I had some difficulty getting through via phone, but my experience was excellent once I was able to speak with someone on the phone. The level of service would have been five stars if I had been able to speak with someone more quickly. They definitely delivered in a very timely way with limited lead-way. More

Jeff and his assistant were excellent. All work was very good. Thank you for the wonderful service to our BMW. The gentleman who cleaned our car did a wonderful job! good. Thank you for the wonderful service to our BMW. The gentleman who cleaned our car did a wonderful job! More

Had an oil service, recall on airbags and a tire fixed. Work was done timely, with no problems and at a fair price. They even washed the car. Good job. Work was done timely, with no problems and at a fair price. They even washed the car. Good job. More

Always a pleasure to visit my friends & business family at Rick Hill Imports. Since 1977 Thank you Thank you Thank you Thank you Thank you. at Rick Hill Imports. Since 1977 Thank you Thank you Thank you Thank you Thank you. More

Great service experience I had an 8:00am appointment and they were ready for me and went through the services my car needed. I waited for my car and it was ready in about two I had an 8:00am appointment and they were ready for me and went through the services my car needed. I waited for my car and it was ready in about two hours. They also did a great job washing it after the service. Hand washing..not a drive thru!!! More

I was treated with super courtesy and even tho it took over six hours to get the work done. I was taken to a place so that I could have lunch and do a little shopping and then picked up and brought back over six hours to get the work done. I was taken to a place so that I could have lunch and do a little shopping and then picked up and brought back to the dealership. I was also offered snack and something to drink. Everyone that I came in contact with was very professional and courteous. They also explained and showed me what my problems were. Thanks for great service. More

Rick Hill Imports is my Dealership of Record for years. From Porsche to BMW to Mercedes, Rick and his Staff are true Sales Service Professionals...!!! From Porsche to BMW to Mercedes, Rick and his Staff are true Sales Service Professionals...!!! More