Rick Hill Imports, Inc. - Service Center

Air Bag update I scheduled an appointment for 10:00 a.m. I arrived 30 minutes early due to the lack of traffic. They took my car back for service at 9:40. The 45 I scheduled an appointment for 10:00 a.m. I arrived 30 minutes early due to the lack of traffic. They took my car back for service at 9:40. The 45 minute service was completed by 10:20. The car was completely clean. All the employees were very pleasant and offered refreshments. Thank you so very much. William and Carolyn Ricker. More

Well done Rick Hill Imports is where I have bought both of my BMWs. The one in question is my 2006 BMW 330i sedan which we bought brand new at the dealership i Rick Hill Imports is where I have bought both of my BMWs. The one in question is my 2006 BMW 330i sedan which we bought brand new at the dealership in December 2005. We were told "a BMW will run forever." Thanks to the service department at Rick Hill, this is ringing true. Almost 174K miles, the car is still to drive, dependale and still turns heads with its pearl white finish. I was concerned a couple of times in the recent appointments that a problem might derail the life of this beemer but each time, the problem turned out to be minor and off we went in the BMW. Service consultants have always been on top of the issues and helped us through the appointment, maintenance or problem. Sales people unfortunately keep trying to tempt us to buy a new BMW but we want to make their words ring true that this BMW will "run forever." :-) Seriously, why trade in a great car, one of the last of the 3 series made in Germany when it still runs like a beemer? Thank you for keeping us on the road in our 2006 BMW 330i. More

Car did not work. Made phone call. Prompt appointment set. Problem was fixed at cost lower than expected. Glad to have my car back. Thanks set. Problem was fixed at cost lower than expected. Glad to have my car back. Thanks More

Wonderful Service Experience Very courteous and competent service rep (Christa Holloway). Convenient "valet" pick-up and delivery during the COVID-19 pandemic. Service completed Very courteous and competent service rep (Christa Holloway). Convenient "valet" pick-up and delivery during the COVID-19 pandemic. Service completed in less than one day. Reasonable value for money. Options for upgrades provided and discussed. Overall, as usual, a good Rick Hill service experience. More

Giving me a heads up. called me to make an appointment for an upcoming service (oil change). Very short waiting period. Loved the car wash. Friendly and helpful service adv called me to make an appointment for an upcoming service (oil change). Very short waiting period. Loved the car wash. Friendly and helpful service advisors. More

Quick and friendly service Same day service for engine light. They diagnosed and repaired the issue on our E350 immediately. Everyone is welcoming and keep us informed on the st Same day service for engine light. They diagnosed and repaired the issue on our E350 immediately. Everyone is welcoming and keep us informed on the status while waiting. More

Customer Service is King! Thank you so much for taking care of my BMW and myself. Jeff is the most amazing person I have met in a long time. Thank you so much for taking care of my BMW and myself. Jeff is the most amazing person I have met in a long time. More

Exceptional service and loved the complimentary car wash and vacuuming! Will definitely be a return customer! This was my first visit to the dealership. Thanks! and vacuuming! Will definitely be a return customer! This was my first visit to the dealership. Thanks! More

recalls Rick Hill automotive is always great to deal with. Everyone is honest and helpful. Service work is always done right the first time. If it will take Rick Hill automotive is always great to deal with. Everyone is honest and helpful. Service work is always done right the first time. If it will take quite a while they always have a loaner available. More

Oil Change Rick Hill Service Dept is outstanding. Jeff Wilson is very knowledgeable and looks out for the customer. I highly recommend Rick Hill BMW for sales Rick Hill Service Dept is outstanding. Jeff Wilson is very knowledgeable and looks out for the customer. I highly recommend Rick Hill BMW for sales & service. More