
Rick McGill's Airport Toyota
Alcoa, TN
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1,147 Reviews of Rick McGill's Airport Toyota
Service on my Toyota Prius.. Awesome dealership, service as well as their people of course.. Fast courteous service and very clean facility.. Good friendly atmosphere and very nic Awesome dealership, service as well as their people of course.. Fast courteous service and very clean facility.. Good friendly atmosphere and very nice customer service lounge.. More
Fix Check Engine Light On Dealer work with my to quickly get my van scheduled and investigated and fixed. Additionally I had left something in my van that I needed retrieved a Dealer work with my to quickly get my van scheduled and investigated and fixed. Additionally I had left something in my van that I needed retrieved and Dealer helped without hesitation. Finally, also shared recommendation for vendor they use for area outside their scope (windshield repair). More
Comfortable Environment With the reputations car dealerships have these days, I don't like to be jerked around. I come for a product, let's do business, and gone. As a handic With the reputations car dealerships have these days, I don't like to be jerked around. I come for a product, let's do business, and gone. As a handicapped person, it's valuable to me. That's the experience I enjoyed here. I've worked with this dealer before, and I can tell you that the people told me what I needed to know, and got me into the right vehicle with minimal time for me. If they didn't have what you needed, they found it for you. The sales rep was great and even management got involved. I call that above and beyond. These guys were awesome, and smoothed out a normally rough process, which I truly appreciate. Service is outstanding too. I never did business with a place that had you up on the computer as you walked through the door. They know their customers. OUTSTANDING. Do business here. You won't regret it. More
Great experience Very professional staff. All our questions were answered. We were made to feel comfortable and not pressured to make a decision. Excellent salesperson Very professional staff. All our questions were answered. We were made to feel comfortable and not pressured to make a decision. Excellent salesperson, Peter Renzuli, was very helpful and very knowledgeable. More
Great Customer Serivce She was very professional and courtesy. Had regular maintenance done and will definitely be back. I trust this service department and people working She was very professional and courtesy. Had regular maintenance done and will definitely be back. I trust this service department and people working there. Great job More
Glad we came This was our first experience with Rick McGill Toyota, and it was a very good one. We were spending the day casually looking at vehicles with no real This was our first experience with Rick McGill Toyota, and it was a very good one. We were spending the day casually looking at vehicles with no real plan to buy that day, but we drove onto the lot and saw an SUV that caught our eye. The showing and test drive with Jack Thomas, and even the buying process were calm and low-stress. A couple of hours after driving onto the lot, we left with a new-to-us 4Runner, and we are very happy with it and with our whole shopping/buying experience. Jack was great. More
Professional and given status of maintenance issue without pressure involved. Waiting area nice and clean. Friendly and was ready for paperwork upon arrival. W and given status of maintenance issue without pressure involved. Waiting area nice and clean. Friendly and was ready for paperwork upon arrival. Was given the estimated time that it would take and accurate. More
Great customer service Went in for routine oil change, tire rotation on new truck. Was out in less than 1 hr. Comfortable waiting area. No charge because it was a new vehic Went in for routine oil change, tire rotation on new truck. Was out in less than 1 hr. Comfortable waiting area. No charge because it was a new vehicle purchased there. That was the best part! More
Courteous, professional service I've been having my Prius serviced here at Rick McGill Toyota since I bought it here in 2010. I have always had personal, excellent service here. I I've been having my Prius serviced here at Rick McGill Toyota since I bought it here in 2010. I have always had personal, excellent service here. I highly recommend this service center. More
First time experience at Toyota As soon as I arrived everyone greeted me. They were very efficient, I didn't have to wait long at all which is always a plus. I had a few questions t As soon as I arrived everyone greeted me. They were very efficient, I didn't have to wait long at all which is always a plus. I had a few questions that were also answered to my satisfaction. This was my first oil change at Toyota and I'm glad it was a pleasant experience. Also, it was nice that there were free snacks and coffee because I had not eaten anything and was starving, so thank you for that. Overall, I give you an A+ More