Back

Rick McGill's Airport Toyota

Alcoa, TN

4.9
1,079 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

Directions

Is this your dealership?

By Type

1,079 Reviews of Rick McGill's Airport Toyota

January 12, 2017

Service Advisor: Robin Jan 11, 2017: Top-notch service from Service Advisor Robin. Had oil / filter change, and tires rotated. Took only 1 hour. Thank you, Robin! More

by DNCross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
January 12, 2017

My furst experience at your service center was a good one. Ok experience but I regret needing service already since I just got car in Nov and problem was an obvious one. 4 more words, geesh More

by Pball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
January 11, 2017

Great car buying experience Doug Hicks my salesman was wonderful to work with. The staff at Rick McGills made sure everything was right. I would recommend this dealership to anyo More

by Woodrow
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Hicks
January 08, 2017

Great service. Robin was more than helpfu.l Great service experience. Really appreciate the respectful treatment and quick service. She even had my van washed! I'll More

by Karen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
January 07, 2017

Service was excellent all around. Robin in service department ordered my parts, explained thoroughly what to expect and delivered in a highly professional and friendly manner. I'm very More

by robert george
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin and other members who's names I can't recall but were excellent
January 05, 2017

oil change tire rotation I appreciate the car wash. Was charged for the tire rotation,called Robin after I left the dealership and discover In was charged, she is issuing a c More

by wanda day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Hicks
January 03, 2017

GREAT Robyn is GREAT! She knows what she's talking about. She is very efficient, organized and polite. Always remembers me. Travis helped me understand th More

by linda04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn-Travis
January 01, 2017

Service on 2011 Avalon I was totally satisfied with the repair done on my car. Everyone I talked with was very pleasant and I understood clearly when they explained what ne More

by George22546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Service Manager
January 01, 2017

Professional and welcoming Very courteous and professional. From start to finish the entire car buying process was simple and pleasurable. Steve made every process quick and eas More

by Miko1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve marsh
December 31, 2016

First service on Rav4 I set an appointment online for 8am. Arrived at 5 til and was ready to go by 8:15. Great start to my day off. More

by Smiller
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks