Rick McGill's Airport Toyota

Overview of service and staff interface. My visit to Rick McGill's Airport Toyota was for my 5000 mile oil change. I did not have an appointment for the oil change and my truck was in and ou My visit to Rick McGill's Airport Toyota was for my 5000 mile oil change. I did not have an appointment for the oil change and my truck was in and out much faster than I anticipated. I use synthetic oil in my truck and the total cost is about $45 less than the business i frequented for over 8 years. The staff that I interfaced with were extremely courteous and very professional with answering all of my questions. I was treated as a valued customer. Many businesses miss out on the proper way to treat their customers. More

Efficient and courteous Great efficiency and courteous people to help. My sales person always checks on me if he sees me there. Easy to set up appts and manage whatever I ne Great efficiency and courteous people to help. My sales person always checks on me if he sees me there. Easy to set up appts and manage whatever I need More

Robin is the absolute best Robin goes out of her way to make sure I have phenomenal customer service. She works around my busy week. She's always available to talk to me. Jus Robin goes out of her way to make sure I have phenomenal customer service. She works around my busy week. She's always available to talk to me. Just cannot express the joy of having someone care this much for my vehicle. 100% satisfied. More

The Way It Should Work I knew what I wanted and had made arrangements to drive that vehicle. The salesman was very prompt in returning multiple calls and finding exactly wh I knew what I wanted and had made arrangements to drive that vehicle. The salesman was very prompt in returning multiple calls and finding exactly what I had asked for. On arrival, every attention to detail was provided in a very prompt and courteous manner. I couldn't ask for a more honest, professional experience from Doug Hicks, the salesman or from the entire staff from manager to credit officer. More

Good Visit! I brought my Corolla in for its free "anniversary" tune up. I arrived about an hour early, but the staff was able to work on my car immediately. I a I brought my Corolla in for its free "anniversary" tune up. I arrived about an hour early, but the staff was able to work on my car immediately. I also received a free car wash an vacuum! I highly recommend Rick McGill's Airport Toyota. More

Bought a New Prius 4 We were just browsing when we walked into the dealership, but we walked out with a new car. Doug did a great job demonstrating and setting us up for z We were just browsing when we walked into the dealership, but we walked out with a new car. Doug did a great job demonstrating and setting us up for zero percent financing. More

Great vehicle for the price The sales rep., although young, had a very good working knowledge of the product he was selling. I was impressed with the quick and polite service I The sales rep., although young, had a very good working knowledge of the product he was selling. I was impressed with the quick and polite service I received, being it was on a Saturday evening and most folks would be thinking of getting off work. More

Great service department Great service representative, Robin Hicks, handle everything very professionally. All service was completed in a very timely manner. I am well pleased Great service representative, Robin Hicks, handle everything very professionally. All service was completed in a very timely manner. I am well pleased with the service department. More

Great service and my visit was timely. Shannen Gilmore is a honest and professional person. He is very kind and answered all my questions. He goes above and beyond to be helpful. Shannen Gilmore is a honest and professional person. He is very kind and answered all my questions. He goes above and beyond to be helpful. More

Last minute service needs Typically it can take several days to get in for scheduled vehicle service. Recently I had a last minute need to travel, and the team at Rick McGill w Typically it can take several days to get in for scheduled vehicle service. Recently I had a last minute need to travel, and the team at Rick McGill were able to accommodate my vehicle and deliver exception service. I love the fact they take the time to share what services may be required in the future as opposed to trying to see you on what you need today. Very professional and appreciated team. More