Back

Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,147 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

Directions

Is this your dealership?

By Type

1,147 Reviews of Rick McGill's Airport Toyota

March 10, 2021

Maintenance team is great. Very personable and straight up about what’s needed. Robin and Shannon in particular. They always take great care of me! More

by JDtundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
March 10, 2021

Very quick 15K service visit. I hardly had time to read a few stories from a newspaper and they were done! The Rav4 is running well. More

by mark171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Tweed
March 08, 2021

Henry is the best customer service rep I've worked with at an Auto Dealer. He's professional, kind and ver responsive. He's the best! More

by Ted H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry is fantasic!
March 08, 2021

I was greeted by Shannon Gilmore who was patient in hearing what I wanted to add to my service that day, directed me to the client area and went through the service that was completed. All my question More

by skandrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore
February 21, 2021

It was a great experience for us . Our sale men was great . Manager was very nice to us . Look forward to doing business with you . More

by smckenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Webb
February 15, 2021

Gary was very friendly and courteous to us with our purchase. Sales team was very attentive and nice as well. We are enjoying our new Toyota More

by Wheegolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
February 12, 2021

Always a pleasure to have my RAV4 serviced at Rick McGill's Toyota. The service department is always ready for my car and when the inspection is over, they go over all of the service actions they too More

by Fran 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks and the mechanics in the garage area.
February 11, 2021

Brought my Tacoma in for Service. Robin ((service writer who checked me in) was exceptional in addressing my issue and getting it to the right person to fix it.. The service technician, Matt, rode with me More

by flyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin and Matthew
January 31, 2021

Friendly service, knowledgeable and helpful in answering my questions. Explaining how new options on the vehicle worked and easing my mind with the operation. Overall a pleasant experience. More

by DianeFB4U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
January 30, 2021

We were in for service. Bought the Highlander there in November, 2019. Nothing but positive things to say about your service department. We actually bought the 2019 Highlander while I was sitting in the More

by gotwell2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember names we worked with
...
38
...