
Rick McGill's Airport Toyota
Alcoa, TN
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1,147 Reviews of Rick McGill's Airport Toyota
I got excellent service yesterday from Shannon Gilmore. There has only been one time (July 2016) that I have received poor service. Scheduling and the service I receive have always been a good experience There has only been one time (July 2016) that I have received poor service. Scheduling and the service I receive have always been a good experience except that one time. I was greeted in a very friendly manner from Mr. Gilmore to the young lady who checked me out when the service was finished. More
Robbyn did a great job (as usual). She checked my in, fully documenting the condition of my truck. She explained what was to be done during my Recall (low pressure fuel pump), and asked me if there was fully documenting the condition of my truck. She explained what was to be done during my Recall (low pressure fuel pump), and asked me if there was anything else she could address. Great people skills - very good listener and super advocate for the customer. When my vehicle was ready, She promptly call me for pickup. More
Great to work with, I scheduled and my wife had a medical problem canceled the day before the appointment then needed to make another, I scheduled and a 7:15 AM was available and fit our needs. Great to wo problem canceled the day before the appointment then needed to make another, I scheduled and a 7:15 AM was available and fit our needs. Great to work with. I was out in under an hour. More
just purchased our 6th car from Rick McGills Toyota. We have always experienced great customer service from all the staff there. Nick Creamer our salesman was excellent as was everyone involved in the sal have always experienced great customer service from all the staff there. Nick Creamer our salesman was excellent as was everyone involved in the sale. More
Robyn did a fantastic job noting our repair requests and getting our work started. The work was completed in a timely manner and the van drives much more smoothly now. Joe provided a nice Tacoma as a loaner getting our work started. The work was completed in a timely manner and the van drives much more smoothly now. Joe provided a nice Tacoma as a loaner and made that process go smoothly. Only minor issue still existing is an annoying buzzing rattle coming from the Jack storage compartment. More
Thank you so much for the service on my van. I needed it done before a trip I have to make Monday for a doctor appointment. Robin is terrific. She took really good care of me. done before a trip I have to make Monday for a doctor appointment. Robin is terrific. She took really good care of me. More
I have always had a good experience when getting service or buying a car or truck with Rick McGill Toyota. I recently bought a new Camry from Jeremy Williams and had the best experience I've ever had. Jer or buying a car or truck with Rick McGill Toyota. I recently bought a new Camry from Jeremy Williams and had the best experience I've ever had. Jeremy didn't try to "SELL" me on something in inventory but listened to what I wanted, found it and call me back a few hours later and we made the deal. I would highly recommend anyone looking for a Toyota to ask for Jeremy to help them. More
Great service from all the staff. The work was thoroughly explained to me, and everyone was friendly and accommodating. I highly recommend this service department. explained to me, and everyone was friendly and accommodating. I highly recommend this service department. More