Rick McGill's Airport Toyota
Alcoa, TN
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1,080 Reviews of Rick McGill's Airport Toyota
Excellent, professional, and quick service!! Tami, Audry, James and staff are amazing!! Definitely will recommend to everyone I know needing a vehicle!! Love my car!!! James and staff are amazing!! Definitely will recommend to everyone I know needing a vehicle!! Love my car!!! More
New Rav4 Very helpful people at Rick McGill's Toyota. Purchase went very smoothly. Got to test drive a Rav4 quickly, and they delivered a Rav4 I was interest Very helpful people at Rick McGill's Toyota. Purchase went very smoothly. Got to test drive a Rav4 quickly, and they delivered a Rav4 I was interested in within a few days. More
Have always had wonderful service and great people. I like working with Shannon. He’s a dear and so helpful. Very prompt and lets you know how long your wait will be. like working with Shannon. He’s a dear and so helpful. Very prompt and lets you know how long your wait will be. More
Prompt and warn reception Shannon greeted me as though I were a long time valued customer, despite this being my first visit. The waiting area was comfortable and the time spen Shannon greeted me as though I were a long time valued customer, despite this being my first visit. The waiting area was comfortable and the time spent waiting was minimal. I felt as though my business is appreciated. More
Professional and timely I needed my flat tire warning light checked. I stopped in without an appointment and was taken care of in a professional and timely manner. I needed my flat tire warning light checked. I stopped in without an appointment and was taken care of in a professional and timely manner. More
This dealership was the only one in my surrounding area that was interested in helping me find what I was looking for! This was the third dealership that I had been to in one day, but no one was interested that was interested in helping me find what I was looking for! This was the third dealership that I had been to in one day, but no one was interested in helping me find what I was looking for. Much to my surprise, Chris Dykes not only told me that he could help me, but he would find the new 2020 highlander that I was looking for. It was delivered in less than a week! Thank you for great service and taking a genuine interest in your customers. More
My first visit with the Prius Everything went well, except that the appointment I had made on line did not show up. The check in process was pretty slow. I am hoping that the nex Everything went well, except that the appointment I had made on line did not show up. The check in process was pretty slow. I am hoping that the next visit will go more smoothly. My tire pressure sensor is still on. I am disappointed that this wasn't checked. More
Service Robin, in the Service Department, helped me in a late afternoon when my car wouldn't start and told me to contact her if I needed more help. I called Robin, in the Service Department, helped me in a late afternoon when my car wouldn't start and told me to contact her if I needed more help. I called the next morning and talked to her because warning lights were on in my Venza. She told me to bring the car in, and she would take care of things for me, and that is exactly what she did. She was the reason I gave this 5 stars. More
Fast service I needed my 45000 mile service. They were able to get me in quickly and take care of my needs. Everyone was friendly from the lady who set up my app I needed my 45000 mile service. They were able to get me in quickly and take care of my needs. Everyone was friendly from the lady who set up my appointment on the phone to the man who took care of my car. More
Great people Robin and all the folks in the service department are super friendly and accommodating. They always have the customer's best interest in mind. They Robin and all the folks in the service department are super friendly and accommodating. They always have the customer's best interest in mind. They take the time to explain everything and help you understand your options. More