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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,147 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,147 Reviews of Rick McGill's Airport Toyota

July 25, 2020

New Tacoma Purchase Purchased a new 2020 Tacoma. Wes assisted and provided answers to all of my questions about the 2020 Tacoma features and packages. No high pressure More

by RichardC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
July 23, 2020

Organized The personnel were very professional and everyone was working together to get cars through the Service Department as fast as possible. Very clean. More

by Billie1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin and Matt. Did not get names of others.
July 22, 2020

Excellent on time service, and within timeframe I was told!! First time visit, we bought the truck used from somebody else. I got the truck there at 8 a.m. for the appointment, and was told it would take 2 hour More

by randy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
July 19, 2020

Rick McGills are continuing to offer friendly and stellar service with the necessary adaptations to keep customers safe during these times. Shannon goes out of his way to take care of service customers. More

by khammont
Recommend Dealer
Yes
Employees Worked With
Shannon
July 17, 2020

Concern free for me. Liked the pick up and deliver. Experience friendly and professional. I know that the work was done well. I know I can depend on my dealer service. More

by fredmarie
Recommend Dealer
Yes
Employees Worked With
Do not know. Was told at time.
July 17, 2020

20,000 miles service Once again the service was excellent. It only took about 20 minutes for the service to be completed. Very friendly service rep. Very friendly and h More

by Fran 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I left without getting the name of the service member who assisted me.
July 16, 2020

Positive Experience will bring us back We arrived to look at a 2020 Toyota Highlander Platinum in person, as we had only shopped and built our preferred vehicle online. Once we were there, More

by Jim Swallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey, Kevin, Pete, finance guy (?)
July 16, 2020

First routine maintenance visit (5000 miles). I was in and out in no time! Asked them to check a possible defect on the truck’s back bumper. They identified the problem and referred me to a body shop fo More

by jamestedford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
July 15, 2020

I was treated very nice and I would recommend them for anyone looking for a different vehicle. I love my my car. Not my first toyota and have always had good luck with service department. More

by jbolander
Recommend Dealer
Yes
Employees Worked With
Gerald
July 15, 2020

Excellent Service person was able to answer all my questions. She was also able to get me in, get my oil changed and still have me on my way to pick up my frien More

by jhnelms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Advisor Robbyn Hicks, Technician Wesley Swartz
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