
Rick McGill's Airport Toyota
Alcoa, TN
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1,155 Reviews of Rick McGill's Airport Toyota
A Rare Bird It is rare to find a dealership that treats its customers like more than an ATM. Rick McGill is that kind of dealer. I love my RAV 4 (bought elsewhere It is rare to find a dealership that treats its customers like more than an ATM. Rick McGill is that kind of dealer. I love my RAV 4 (bought elsewhere) and have found the service department here to be top notch. Robyn greets us like friends and makes sure we get first rate care and service. The waiting area is comfortable, we are not assaulted by salesmen looking to make a buck, and we leave knowing we have been appreciated. Good people, good service and my Toyota is good for another 5K miles. I know where I will go the next time we make a trade! More
It was easy to schedule appointment on line. Robin is efficient and helpful in providing necessary information. I was in and out in a very timely manner. efficient and helpful in providing necessary information. I was in and out in a very timely manner. More
PMS for 2017 Tacoma I made my appointment online for PMS of my 2017 Tacoma. I received an email reminder of the appointment, very helpful. Upon arrival I was greeted by a I made my appointment online for PMS of my 2017 Tacoma. I received an email reminder of the appointment, very helpful. Upon arrival I was greeted by a service department representative and was promptly checked in. Approximately 40 minutes later I was ready to go. I was ready for at least an hour and a half wait time but no way Rick McGill service department wasn’t having any part of an extended wait. Excellent customer service by qualified personnel. More
I scheduled and it was done My 60,000 checkup was timely fast and I was on my way. They did everything I needed and honored the coupon I received in the mail. My 60,000 checkup was timely fast and I was on my way. They did everything I needed and honored the coupon I received in the mail. More
Great service department after sale (know this from purchase of Tundra previously)! Great sales staff. Very convenient hometown dealer. Thanks to Jerry and Gino for helping us make this important fa purchase of Tundra previously)! Great sales staff. Very convenient hometown dealer. Thanks to Jerry and Gino for helping us make this important family purchase for our son. More
Excellent, professional, and quick service!! Tami, Audry, James and staff are amazing!! Definitely will recommend to everyone I know needing a vehicle!! Love my car!!! James and staff are amazing!! Definitely will recommend to everyone I know needing a vehicle!! Love my car!!! More
New Rav4 Very helpful people at Rick McGill's Toyota. Purchase went very smoothly. Got to test drive a Rav4 quickly, and they delivered a Rav4 I was interest Very helpful people at Rick McGill's Toyota. Purchase went very smoothly. Got to test drive a Rav4 quickly, and they delivered a Rav4 I was interested in within a few days. More
Have always had wonderful service and great people. I like working with Shannon. He’s a dear and so helpful. Very prompt and lets you know how long your wait will be. like working with Shannon. He’s a dear and so helpful. Very prompt and lets you know how long your wait will be. More
Prompt and warn reception Shannon greeted me as though I were a long time valued customer, despite this being my first visit. The waiting area was comfortable and the time spen Shannon greeted me as though I were a long time valued customer, despite this being my first visit. The waiting area was comfortable and the time spent waiting was minimal. I felt as though my business is appreciated. More
Professional and timely I needed my flat tire warning light checked. I stopped in without an appointment and was taken care of in a professional and timely manner. I needed my flat tire warning light checked. I stopped in without an appointment and was taken care of in a professional and timely manner. More