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Rick McGill's Airport Toyota

Alcoa, TN

4.9
1,081 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,081 Reviews of Rick McGill's Airport Toyota

February 25, 2018

Personal attention, and listened to my needs Jeff was attentive and explained my options and I left know what was done and what was needed in the future. The car wash was an appreciated winter g More

by Joseph E Burriesci Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Palmore
February 24, 2018

New Rav4 Excellent sales and service personnel. We just bought a new Rav4 from Craig Hockey and the experience was great. We had our old Toyota serviced here More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hockey
February 24, 2018

Shannon in the service dept is very helpful Shannon is always very helpful and knowledgeable when we go in. He always makes it an enjoyable experience. Enjoy going to have my oil changed there. More

by Kylie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
February 23, 2018

Very Professional and as Pleasant as Possible First I was happy and surprised to hear they could work in my Tundra for an alignment within 2 hours of my call, When I arrived and explained my main More

by Eddie45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks, Steve Lay, Chris Dykes, Cashier ?, Service Tech ?
February 15, 2018

Great Shannon Elmore was so very profession and made you feel comfortable at the same time. Great experience Would recommend to anyone. Will be back for n More

by Paul726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Elmore
February 13, 2018

Service writer - Robbyn is awesome!!! Every time we go to had our maintenance done, Robbyn is so very friendly and she always keeps us updated as to what is taking place. I would come bac More

by funybonz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks?
February 13, 2018

Friendly and fast service. 18 month service appt. Greeted and explained the service. Very pleased. Dealership waiting area clean. Service completed in a timely manner. I am hap More

by Highlander 16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think Jeff
February 11, 2018

So pleased with cost and wait time. I was very Very satisfied with Robin, the wait time and the bill. First time useing your. Service department for my 2004 Lexus. Thank you. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
February 11, 2018

Top of the line service I arrived early, my coupon was accepted, and oil change and tire rotation were completed without flaw. Robin was extremely polite and professional fr More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
February 10, 2018

Fixed the Check Engine light for free My Check Engine light had come on. I needed an oil change anyway so I asked if you would find the problem with the "Check Engine" also. It turned out More

by RaynLyla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks(Service Advisor) and I don't know who the mechanic was.
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