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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,153 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,153 Reviews of Rick McGill's Airport Toyota

April 01, 2024

Timely service and a pleasant rep. The technology is useful and keeps you up to date. Unfortunately I was overcharged by almost $100, but after I requested it be looked at, the rep fou More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew McKinney
March 28, 2024

I have never had a bad experience here. As we know not all dealership service departments are honest. As long as they treat me right I will give them all my service work. More

by mikecalvo57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
March 21, 2024

Pleasant, professional staff - have nothing more to add and this requirement is simply weird, to say the “least” More

by Linda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Fellows
March 19, 2024

Ales was helpful. I was finished in the amount of time that he stated. This was much appreciated. More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
March 14, 2024

I've had a disappointing experience with Rick McGill's Toyota, particularly with their general manager, Patrick, who has been quite difficult to interact with. Despite being a repeat customer with two Toy More

by BlakeRickels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hanna
March 03, 2024

Matt made sure my vehicle was serviced correctly and promptly. Battery replaced and now running More

by 22 year toyota owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 01, 2024

We appreciated how thorough all the employees were in resolving our issue. Additionally, they communicated effectively. More

by t-thomas.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn was excellent.
February 24, 2024

I went in for a scheduled oil change but it did not inform anyone that I was there for an oil change, it only informed them of my note I requested to check on my battery. But the people were incredibl More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
February 15, 2024

Quick in and out. Friendly service rep. Very clear explanation and no pressure on additional service beyond what I brought it in for. More

by Apm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
February 15, 2024

Matt took care of us and always does a good job, I have four Toyotas and always go to him More

by bill_j_driscoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt McKinney
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