
Rick McGill's Airport Toyota
Alcoa, TN
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1,147 Reviews of Rick McGill's Airport Toyota
30,000 service Called before the holidays, and Shannon got me in for my 30,000 mile service on my Sequoia. Always a pleasure speaking with Shannon in the service de Called before the holidays, and Shannon got me in for my 30,000 mile service on my Sequoia. Always a pleasure speaking with Shannon in the service department. He provides great, personal service! More
Excellent Worked with Pete for a couple days on this tried to bargain but he was a tough cookie I think we made a deal that we all can be happy with and I felt Worked with Pete for a couple days on this tried to bargain but he was a tough cookie I think we made a deal that we all can be happy with and I felt very special as a customer top notch More
Very please with the service we received The dealership was very friendly and helpful. The salesman was very knowledgeable and took his time showing us the many choices available.he also was The dealership was very friendly and helpful. The salesman was very knowledgeable and took his time showing us the many choices available.he also was very thorough on showing us how to navigate the systems on our new car purchase More
Good service, upgraded waiting area Service was prompt and service writer was very helpful. Love the new plug-in area and Kurig in the waiting area. It is nice and quiet there. Service was prompt and service writer was very helpful. Love the new plug-in area and Kurig in the waiting area. It is nice and quiet there. More
Scheduled Toyota Care Service I scheduled my 2017 Tacoma for the 10000 mile service via the internet. It was easy to schedule and my vehicle was serviced in a timely manner on the I scheduled my 2017 Tacoma for the 10000 mile service via the internet. It was easy to schedule and my vehicle was serviced in a timely manner on the day of my appointment. More
Great! Very good to work me in and change oil in short notice. The people at the service desk are always helpful and kind. I have had good experiences with Very good to work me in and change oil in short notice. The people at the service desk are always helpful and kind. I have had good experiences with this Toyota dealer and service. More
Friendly, courteous, knowledgable Our service advisor was professional and very knowledgable. She was friendly, efficient and made us feel welcome. If for no other reason we will be do Our service advisor was professional and very knowledgable. She was friendly, efficient and made us feel welcome. If for no other reason we will be doing business here again because of her. More
20,000 mile service Several cars were waiting at 8 AM to enter the service bay, however Shannon came out to the drive to greet me and start check-in. Oil change, rotation Several cars were waiting at 8 AM to enter the service bay, however Shannon came out to the drive to greet me and start check-in. Oil change, rotation and safety checks completed and out the door in about 40 minutes - wow! More
Great Experience, thanks to Shannon. Shannon did a very nice job taking care of me as a valued customer. He took the time to answer my questions and was very pleasant to work with. Shannon did a very nice job taking care of me as a valued customer. He took the time to answer my questions and was very pleasant to work with. More
Good experience Robin is an excellent service advisor and makes the service experience better. Service appointment was on time with speedy results. Also, we will mis Robin is an excellent service advisor and makes the service experience better. Service appointment was on time with speedy results. Also, we will miss Tom Ward. He has always been a great help. More